Dedicated, self-motivated, and result-oriented individual seeking an entry-level IT Tech Support position. Offering strong logistics, technical, leadership, analysis, and customer care skills to contribute to the company's success. Eager to pursue a career in the IT industry and committed to continuous learning and professional growth.
Hi, I’m
ELIJAH BING
Philadelphia,PA
Summary
Overview
9
years of professional experience
Work History
Coast Global Corp
Warehouse Supervisor
08.2022 - Current
Job overview
- Oversee shipping and receiving, distribution and workplace safety.
- Managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Used warehouse management software to reconcile daily inventory.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Implemented cycle counting program and improved inventory accuracy to 99%, reducing stockouts and minimizing excess inventory levels, leading to significant cost savings.
- Implemented new inventory management system resulting in 20% reduction in order processing time and 15% increase in overall warehouse productivity.
- Built and motivated high-performing warehouse team, resulting in 20% decrease in employee turnover and increase in overall employee satisfaction as measured through annual surveys.
- Set up and maintained user accounts and client access
- Tested new software and hardware prior to deployment
Deliverol Global
Shift Manager
07.2017 - 08.2020
Job overview
- Established team priorities, maintained schedules and monitored performance
- Cultivate strong relationships with drivers and customers to reduce stress that comes with last minute schedule changes
- Responsible for hiring, training, and scheduling
- Identifies available solutions, participates in promotion of quality outcomes, for customer satisfaction
- Evaluated employee performance and conveyed constructive feedback to improve skills
Courier Distribution System
Delivery Associate
09.2016 - 01.2017
Job overview
- Completed on-time deliveries by choosing best and most efficient routes
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images
- Initiate and maintain shared experience with customers.
- Completed on-time deliveries by choosing best and most efficient routes
- Inspected and maintained delivery vehicles regularly to keep in safe working order
Walmart
Sales Associate
06.2014 - 01.2016
Job overview
- Interact with customers to provide information on merchandise and safe and enjoyable shopping experience.
- Accepting and processing orders, operated register and resolved returns issues.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Solved customer challenges by offering relevant products and services
Education
Aviation Institute of Maintenance - PhiladelphiaPhiladelphia, PA
Avionics Technician Certification 2016 from Avionics Technology
02.2016
University Overview
Upper Dublin High SchoolFort Washington, PA
High School Diploma
06.2013
University Overview
Skills
- Staff Management
- Equipment Repair
- Computer Updates
- IT support
- Troubleshooting and problem-solving
- Hardware and software installation
- Customer service
- Fast learner
- Reliable and hardworking
- Microsoft Windows and Office
- Collaborative Team Player
- Friendly and Patient
Timeline
Warehouse Supervisor
Coast Global Corp
08.2022 - Current
Shift Manager
Deliverol Global
07.2017 - 08.2020
Delivery Associate
Courier Distribution System
09.2016 - 01.2017
Sales Associate
Walmart
06.2014 - 01.2016
Aviation Institute of Maintenance - Philadelphia
Avionics Technician Certification 2016 from Avionics Technology
Upper Dublin High School
High School Diploma
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