Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding communication skills and problem solving abilities.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Parks and Recreation Worker
Village of Marshall Parks and Recreation
Marshall, WI
06.2017 - 06.2023
Performed maintenance tasks such as mowing grass, pruning trees and shrubs, watering plants, raking leaves, picking up litter.
Inspected grounds daily to identify potential hazards or damages caused by weather or vandalism.
Supervised and coordinated work activities of personnel.
Provided oversight of the parks to ensure safety regulations were being followed.
Coordinated with other departments to provide a variety of services including food concessions, security personnel, lifeguards and first aid staff.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Conferred with management to discuss and resolve participant complaints.
Understood and followed oral and written directions.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Helped participants enjoy activities while ensuring adherence to protocol.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Completed day-to-day duties accurately and efficiently.
Recognized by management for providing exceptional customer service.
Research Assistant
Dr. Katherine Kortenkamp
La Crosse, WI
09.2023 - 11.2024
Prepared reports summarizing research results for presentation to the research team.
Presented findings at professional conferences or workshops.
Identified and resolved data issues to drive accuracy and integrity.
Traveled to field sites to collect and record data useful for study purposes.
Administered surveys and tests online or face-to-face with participants.
Reviewed existing materials related to projects such as questionnaires or interview guides.
Education
Bachelor of Arts - Psychology
University of Wisconsin - La Crosse
La Crosse, WI
05-2024
Skills
Research and Analysis
Customer and Service-Oriented
Facility Maintenance
Personnel Supervision
Team Collaboration
Conflict Management
Active Listening
Reading Comprehension
Group Discussions
Complex Problem-Solving
Time Management
Fast Learner
Emotional Support
Friendly, Positive Attitude
Languages
English
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Research Assistant
Dr. Katherine Kortenkamp
09.2023 - 11.2024
Parks and Recreation Worker
Village of Marshall Parks and Recreation
06.2017 - 06.2023
Bachelor of Arts - Psychology
University of Wisconsin - La Crosse
Similar Profiles
My'Anna PerdueMy'Anna Perdue
Dance Instructor at Village of Monee Parks & RecreationDance Instructor at Village of Monee Parks & Recreation
Community Groups and Programs Coordinator at Parks And Recreation Department – Village of Key BiscayneCommunity Groups and Programs Coordinator at Parks And Recreation Department – Village of Key Biscayne