Elijah Bolden
Marietta,GA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
10
10
years of professional experience
Work History
Head Cashier
Sprouts Farmers Market Inc, Grocery
09.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Facilitated and logged store opening, closing, and shift changes.
Licensed Insurance Sales Agent
Allstate
02.2021 - Current
- Make over 200 calls per day with over 2 hours of talk time selling Allstate Home and Auto Insurance
- Solicit business through social media and make partnerships with dealerships to obtain new business
- Assist with customer service issues and create relationships with present customers for new business.
- Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Lenovo Training Supervisor/Technical Support
CGS
11.2020 - 02.2021
- Assist Lenovo customers with any questions or issues they may have
- Provide Knowledge about Lenovo products and assist with any operating system or application issues.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Maintenance Engineer
Hilton Doubletree Hotel
03.2017 - 02.2020
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Reported issues to property manager so effective resolutions could be put into place.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed technical documentation to complete equipment maintenance and repair.
Recruiting Specialist/Manager of Operations
Hire Velocity
03.2014 - 02.2017
- Assisted in hiring process such as sourcing candidates, prescreening and scheduling interviews.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Explained human resources policies, procedures, laws, standards, and regulations to each employee.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables
Education
General Studies -
Joseph Wheeler High School
HVAC - undefined
Interactive College of Tech
Insurance - undefined
Pearson Vue
Skills
- Mechanically inclined
- Management trained
- Insurance Sales Trained
- Insurance- Property and Casualty Licensed
- Internship with Cajun Air
- Exceptional Customer Service
- Microsoft Application
- Transaction Management
Timeline
Head Cashier
Sprouts Farmers Market Inc, Grocery
09.2023 - Current
Licensed Insurance Sales Agent
Allstate
02.2021 - Current
Lenovo Training Supervisor/Technical Support
CGS
11.2020 - 02.2021
Maintenance Engineer
Hilton Doubletree Hotel
03.2017 - 02.2020
Recruiting Specialist/Manager of Operations
Hire Velocity
03.2014 - 02.2017
General Studies -
Joseph Wheeler High School
HVAC - undefined
Interactive College of Tech
Insurance - undefined
Pearson Vue
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