Spencer Roberts
Meridian,ID
Summary
Positive and upbeat team member with eight years of customer service experience in fast-paced settings. Highly adaptable to different customer needs. Build trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Capable learning new trades and skills onsite with a great attitude towards learning and achieving new goals. Organization, Hard work ethic, Multi-tasking efficiently I am a Fast learner in new situations. Produces quality work. On time. Time management skills.
Overview
11
11
years of professional experience
Work History
Head Cremator
West Coast Pet Memorial
12.2022 - 11.2024
- Organized while running 5 cremation machines at once
- Cross trained in other departments
- Attention to detail
- Attention to deadlines
- Professional and caring within tasks required
- Able to follow SOPs
- Mechanically inclined (machine maintenance)
- Understand proper refrigeration temperatures
- Understand proper weight being distributed into each machine
- Cleanliness
- Customer service
- Shipping and receiving
- Wear house organization
- Janitorial (knowing what different cleaning agents are used for)
- Communication with coworkers to ensure deadlines are met
- Understanding proper temperatures of machines at certain stages of cremation
- Teamwork
Dairy Supervisor
Albertsons Companies
08.2020 - 12.2022
- Ordering all product for the dairy department
- Waste control (expired product)
- Keeping a clean and organized work area
- Helping out in other departments when necessary
- Product rotation
- Electric and non electric pallet jack use
- Working with product venders, to ensure product was on sales floor
- Working extra hours or shifts when necessary
- Team player
- Assisted in visual merchandising by building promotional displays
- Worked closely with department managers to create cross-sales opportunities
- Kept adequate products on selling floor by checking storeroom for needed inventory
- Processed freight, implemented price changes, and stocked department shelves
- Examined merchandise to ensure correct prices and displays
- Trained and mentored employees to boost individual and team performance
- Oversaw visual merchandising and displays to appeal to shoppers
- Coordinated pricing changes and short-term promotions to increase the sales of specific items
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Kept records of purchases, sales, and requisitions
Service Deli Clerk
Albertsons Companies
03.2019 - 08.2020
- Multi-tasking projects
- Time management skills
- Proper safety while using cutting equipment
- Maintained Service Deli by removing trash, wiping down tables and restocking napkin dispensers
- Receiving orders and filling them by a deadline
- Used discretion and proper judgement in using company materials and supplies
- Provided onsite training
- Received and stored date sensitive product
- Helped other stores by covering shifts
Customer Service Representative
Jacksons Food Stores Inc
11.2013 - 03.2019
- Register use and proper cash handling
- Proper execution of restricted product sales
- Assisted in new employment training
- Ordering product
- Receiving freight
- Maintaining store schematics
- Consistently achieved 100% on store inspections
- Excellent organizational abilities
- Handling invoices and inputting them into the computer
- Assisted management with paperwork and money handling
Education
High School Diploma -
Meridian Academy
Meridian, IDSkills
- Plan sales
- Organize inventory
- Creative thinking
- Mechanically inclined
- Hard worker
- Dependable
- On time
- Respectful
- Problem solver
- Quick thinker
- Team player
Phone - Number
1(208)989-3690
Timeline
Head Cremator
West Coast Pet Memorial
12.2022 - 11.2024
Dairy Supervisor
Albertsons Companies
08.2020 - 12.2022
Service Deli Clerk
Albertsons Companies
03.2019 - 08.2020
Customer Service Representative
Jacksons Food Stores Inc
11.2013 - 03.2019
High School Diploma -
Meridian Academy
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