Spencer Roberts
Meridian,ID
Summary
Positive and upbeat team member with eight years of customer service experience in fast-paced settings. Highly adaptable to different customer needs. Build trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Capable learning new trades and skills onsite with a great attitude towards learning and achieving new goals. Organization, Hard work ethic, Multi-tasking efficiently I am a Fast learner in new situations. Produces quality work. On time. Time management skills.
Overview
11
11
years of professional experience
Work History
Head Cremator
West Coast Pet Memorial
Boise, ID
12.2022 - 11.2024
- Organized while running 5 cremation machines at once
- Cross trained in other departments
- Attention to detail
- Attention to deadlines
- Professional and caring within tasks required
- Able to follow SOPs
- Mechanically inclined (machine maintenance)
- Understand proper refrigeration temperatures
- Understand proper weight being distributed into each machine
- Cleanliness
- Customer service
- Shipping and receiving
- Wear house organization
- Janitorial (knowing what different cleaning agents are used for)
- Communication with coworkers to ensure deadlines are met
- Understanding proper temperatures of machines at certain stages of cremation
- Teamwork
Dairy Supervisor
Albertsons Companies
Boise, ID
08.2020 - 12.2022
- Ordering all product for the dairy department
- Waste control (expired product)
- Keeping a clean and organized work area
- Helping out in other departments when necessary
- Product rotation
- Electric and non electric pallet jack use
- Working with product venders, to ensure product was on sales floor
- Working extra hours or shifts when necessary
- Team player
- Assisted in visual merchandising by building promotional displays
- Worked closely with department managers to create cross-sales opportunities
- Kept adequate products on selling floor by checking storeroom for needed inventory
- Processed freight, implemented price changes, and stocked department shelves
- Examined merchandise to ensure correct prices and displays
- Trained and mentored employees to boost individual and team performance
- Oversaw visual merchandising and displays to appeal to shoppers
- Coordinated pricing changes and short-term promotions to increase the sales of specific items
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Kept records of purchases, sales, and requisitions
Service Deli Clerk
Albertsons Companies
Boise, ID
03.2019 - 08.2020
- Multi-tasking projects
- Time management skills
- Proper safety while using cutting equipment
- Maintained Service Deli by removing trash, wiping down tables and restocking napkin dispensers
- Receiving orders and filling them by a deadline
- Used discretion and proper judgement in using company materials and supplies
- Provided onsite training
- Received and stored date sensitive product
- Helped other stores by covering shifts
Customer Service Representative
Jacksons Food Stores Inc
Meridian, ID
11.2013 - 03.2019
- Register use and proper cash handling
- Proper execution of restricted product sales
- Assisted in new employment training
- Ordering product
- Receiving freight
- Maintaining store schematics
- Consistently achieved 100% on store inspections
- Excellent organizational abilities
- Handling invoices and inputting them into the computer
- Assisted management with paperwork and money handling
Education
High School Diploma -
Meridian Academy
Meridian, IDSkills
- Plan sales
- Organize inventory
- Creative thinking
- Mechanically inclined
- Hard worker
- Dependable
- On time
- Respectful
- Problem solver
- Quick thinker
- Team player
Phone - Number
1(208)989-3690
Timeline
Head Cremator
West Coast Pet Memorial
12.2022 - 11.2024
Dairy Supervisor
Albertsons Companies
08.2020 - 12.2022
Service Deli Clerk
Albertsons Companies
03.2019 - 08.2020
Customer Service Representative
Jacksons Food Stores Inc
11.2013 - 03.2019
High School Diploma -
Meridian Academy