Summary
Overview
Work History
Education
Skills
Certification
Servsafe Certification
Se
Timeline
Generic

Elijah Castaneda

Sugar Hill,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Concessions Coordinator

The Gwinnett Stripers
01.2023 - Current
  • Coordinated concession team, food preparation and storeroom operations.
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.
  • Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
  • Participated in menu planning and food production, properly handling food surpluses and cost control.
  • Purchased food items, supplies and equipment in alignment with strict budgets.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food inventory and supplies to prevent waste.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Directed food preparation and cooking activities to meet health and safety standards.

Manager

SQUEAKYS CAR WASH
12.2021 - 01.2023
  • Responsible for running Day to day operations
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Food & Beverage Manager

The asheville tourists
03.2020 - 11.2021
  • Managing the concourse during game time
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Resolved customer complaints involving food or beverage quality and service.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Maintained highest standards for beverage quality and service.
  • Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Managed bar and wait staff and directed hiring program.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Concessions Manager

Gwinnett stripers
02.2019 - 03.2020
  • Managing the concourse during game time
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.
  • Coordinated concession team, food preparation and storeroom operations.
  • Participated in menu planning and food production, properly handling food surpluses and cost control.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Admissions/Dock Attendant

Lake Lanier Islands
12.2016 - 07.2017
  • For winter I worked admissions and would handle money as well as sell season passes and things of that nature
  • For summer I was a dock attendant and would dock boats as well as Maintain the dock.
  • Attended to receiving area continuously to offer immediate assistance.
  • Reported operations and equipment problems to supervisor for prompt handling.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Confirmed excellent customer service by quickly resolving customer concerns.

Education

High school diploma -

Lanier High School
Sugar Hill, GA
05.2017

Skills

  • Customer Service
  • Organizational Skills
  • Cash Handling
  • Account Management
  • Payroll
  • Logistics
  • Employee Orientation
  • Inventory Control
  • Leadership
  • Food Prep
  • Equipment Inspection
  • Budget Development
  • Recruitment
  • Staff Forecasting
  • Supplies Purchasing
  • Point of Sale POS Software
  • Food Safety Understanding

Certification

  • Driver's license
  • ServSafe

Servsafe Certification

03/01/23, Present

Se

I am Elijah Castaneda, 25, from Sugar Hill, Ga. I am an avid sports fan looking to continue my career in food & beverage within the market.

Timeline

Concessions Coordinator

The Gwinnett Stripers
01.2023 - Current

Manager

SQUEAKYS CAR WASH
12.2021 - 01.2023

Food & Beverage Manager

The asheville tourists
03.2020 - 11.2021

Concessions Manager

Gwinnett stripers
02.2019 - 03.2020

Admissions/Dock Attendant

Lake Lanier Islands
12.2016 - 07.2017

High school diploma -

Lanier High School
  • Driver's license
  • ServSafe
Elijah Castaneda