Pamela Robinson
Coordinator For Concessions/ Receptionist
Hartselle,AL
Summary
Experienced receptionist with over 4 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Skilled in purchasing food items, supplies and equipment in alignment with strict budgets. Strategic in allocation of resources and administration of funds, delivering savings while maintaining quality of deliverables.
Overview
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Coordinator for Concessions/Receptionist
City Of Hartselle- Park And Recreation
Hartselle, AL
08.2016 - Current
- Coordinated concession operations and team, including food preparation and storeroom areas.
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Assisted over multiple customers via phone each day.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Kept reception area clean and neat to give visitors positive first impression.
Substitute Teacher
Hartselle City School District
Hartselle, AL
01.2016 - 03.2020
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assigned, explained and graded homework.
- Repeatedly requested as substitute teacher for Mrs. Fuqua's classroom and Mrs. Berry (secretary for HIS) based on excellent past referrals and trusted performance.
Realtor
MARMAC Real Estate
Decatur, AL
11.2016 - 01.2018
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Coordinated appointments to show tenants and buyers prospective homes.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Compared recently sold area properties to determine competitive market prices.
- Arranged for inspections and surveys of sold properties.
Education
High School Diploma -
Brewer High School
Somerville, Al 08.1990 - 05.1993
No Degree - General Studies
Calhoun Community College
Tanner, AL 08.2001 - 02.2002
Radiologic Technology
Huntsville Hospital School Of Radiology
Huntsville, AL 07.1993 - 05.1995
Skills
Inventory controls
Equipment Maintenance
Staff Management
Customer service
Analytical skills
MS Office
Critical thinking
Conflict resolution
Responsible
Credit card processing
Refunds and exchanges
Cash drawer management
Time management skills
Organization skills
Timeline
Realtor
MARMAC Real Estate
11.2016 - 01.2018
Coordinator for Concessions/Receptionist
City Of Hartselle- Park And Recreation
08.2016 - Current
Substitute Teacher
Hartselle City School District
01.2016 - 03.2020
No Degree - General Studies
Calhoun Community College
08.2001 - 02.2002
Radiologic Technology
Huntsville Hospital School Of Radiology
07.1993 - 05.1995
High School Diploma -
Brewer High School
08.1990 - 05.1993