Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Pamela Robinson

Coordinator For Concessions/ Receptionist
Hartselle,AL

Summary

Experienced receptionist with over 4 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Skilled in purchasing food items, supplies and equipment in alignment with strict budgets. Strategic in allocation of resources and administration of funds, delivering savings while maintaining quality of deliverables.

Overview

5
5
years of post-secondary education
10
10
years of professional experience

Work History

Coordinator for Concessions/Receptionist

City Of Hartselle- Park And Recreation
Hartselle, AL
08.2016 - Current
  • Coordinated concession operations and team, including food preparation and storeroom areas.
  • Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
  • Purchased food items, supplies and equipment in alignment with strict budgets.
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Assisted over multiple customers via phone each day.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Kept reception area clean and neat to give visitors positive first impression.

Substitute Teacher

Hartselle City School District
Hartselle, AL
01.2016 - 03.2020
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assigned, explained and graded homework.
  • Repeatedly requested as substitute teacher for Mrs. Fuqua's classroom and Mrs. Berry (secretary for HIS) based on excellent past referrals and trusted performance.

Realtor

MARMAC Real Estate
Decatur, AL
11.2016 - 01.2018
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
  • Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
  • Compared recently sold area properties to determine competitive market prices.
  • Arranged for inspections and surveys of sold properties.

Education

High School Diploma -

Brewer High School
Somerville, Al
08.1990 - 05.1993

No Degree - General Studies

Calhoun Community College
Tanner, AL
08.2001 - 02.2002

Radiologic Technology

Huntsville Hospital School Of Radiology
Huntsville, AL
07.1993 - 05.1995

Skills

Inventory controls

undefined

Timeline

Realtor

MARMAC Real Estate
11.2016 - 01.2018

Coordinator for Concessions/Receptionist

City Of Hartselle- Park And Recreation
08.2016 - Current

Substitute Teacher

Hartselle City School District
01.2016 - 03.2020

No Degree - General Studies

Calhoun Community College
08.2001 - 02.2002

Radiologic Technology

Huntsville Hospital School Of Radiology
07.1993 - 05.1995

High School Diploma -

Brewer High School
08.1990 - 05.1993
Pamela RobinsonCoordinator For Concessions/ Receptionist