Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Elijah Castillo

Albuquerque,NM

Summary

Dynamic sales professional with a robust background in customer relationship management, dedicated to ensuring high levels of satisfaction and retention. Expertise in leveraging persuasive communication techniques to drive sales and foster loyalty while effectively collaborating with team members to achieve objectives and cultivate a positive work environment. Proven ability to build strong client relationships through in-depth product knowledge and strategic sales initiatives, resulting in substantial revenue growth. Committed to adaptability and teamwork, demonstrating strong capabilities in communication, problem-solving, and time management to consistently meet goals in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Sales Associate/Lead Sales Associate

Dollar General
2024.03 - Current
  • Achieved increased customer satisfaction through strategic enhancements to store ambiance. Improved cash register efficiency and optimized inventory management, resulting in superior product freshness. Strengthened team dynamics by promoting effective communication and maintaining adherence to established procedures.

Overnight Security Patrol

Santa Ana Star Casino
2023.11 - 2024.02
  • Achieved a secure and professional atmosphere for guests and employees through vigilant property patrols. Enhanced communication among security teams via handheld radio transceivers. Executed standard operating procedures to successfully de-escalate potential conflicts. Delivered comprehensive information on company policies and security protocols for high-sensitive products and individuals.
  • Skilled at working independently and collaboratively in a team environment.

Production Associate

Tesla Inc.
2023.03 - 2023.10
  • Facilitated teamwork to sustain a supportive workplace culture, consistently achieving high production quality in vehicle assembly operations.

Level 2 Security Guard

Tri Shield Security & Investigations
2021.05 - 2023.03
  • Delivered professional security officer services for diverse clients and events, ensuring adherence to standard operating procedures and effective use of available technology.

Education

GED/High School Equivalency -

Roswell Job Corps Center
Roswell, NM
2019-04

Skills

  • Supervising experience, cash handling, store management experience, high attention to detail, high level english and spanish, conflict management, phone etiquette, customer service, leadership skills, time management skills, CCTV surveillance, loss prevention, writing skills, retail math and service skills

LANGUAGES

Proficient in English, proficient in Spanish, beginner level in French

Timeline

Sales Associate/Lead Sales Associate

Dollar General
2024.03 - Current

Overnight Security Patrol

Santa Ana Star Casino
2023.11 - 2024.02

Production Associate

Tesla Inc.
2023.03 - 2023.10

Level 2 Security Guard

Tri Shield Security & Investigations
2021.05 - 2023.03

GED/High School Equivalency -

Roswell Job Corps Center