Elijah DaSilva
Caldwell,ID
Summary
Skilled in guest relations and maintaining cleanliness, ensuring a pleasant dining experience. Adept at leveraging strong multitasking abilities and communication skills to enhance team performance and customer satisfaction. Motivated worker with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Thoroughly enjoy new experiences that come hand in hand with skills to be learned later down the road.
Overview
1
1
year of professional experience
Work History
Waiter
Olive Garden
03.2024 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
To-Go Specialist
Olive Garden
01.2024 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Busser
Olive Garden
08.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Middleton High
1538 Emmett Rd, Middleton, ID 8364405.2023
Skills
- Strong multitasking
- Cleanliness
- Guest Relations
- Team Player
- High Energy and Stamina
- Relationship Building
- Professional Appearance
- Communication
- Professionalism
- Ability to lift heavy
- Reliable and Responsible
- Hospitality service expertise
Body Building
Prior to body building I lacked self discipline and control. I fell in love with the sport after only a short period of time years ago. Throughout my experience body building I have not only strengthened my body, but my mind as well. Discipline is a skill that can not only improve your life in the physical aspect, but the mental as well; Being able to push through even when you feel like you cannot go any further. I adopt this mindset and apply it to everything I do on a day-to-day basis. I believe it is a very important skill to have in any workplace.
Timeline
Waiter
Olive Garden
03.2024 - Current
To-Go Specialist
Olive Garden
01.2024 - Current
Busser
Olive Garden
08.2023 - Current
High School Diploma -
Middleton High
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