Elijah Dawson
Summary
Dedicated high school senior with extensive customer service experience in laundromat and dry-cleaning environments. Proven ability to assist customers, manage transactions, and excel in fast-paced settings. Seeking a part-time position that leverages strong communication skills, reliability, and a quick learning aptitude while maintaining academic commitments. Committed to delivering exceptional service and contributing positively to the team.
Overview
21
21
years of professional experience
Work History
Production Worker & Customer Service Associate
Helena's Dry Cleaners
06.2025 - 08.2025
- Supported high-volume customer service environment with special garment care.
- Logged, tagged, and tracked orders accurately under deadlines.
- Provided attentive guest service, ensuring repeat business.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Volunteer
Habitat for Humanity
04.2025 - 05.2025
- Stayed strong and persistent during long labor hours.
- Worked with a team of volunteers to aid in the construction of a house for the financially unwell.
- Quickly learned how to operate new machinery and tools.
Customer Service Associate
Washbox Laundromat
09.2004 - 08.2005
- Assisted customers with machine use, change handling, and troubleshooting.
- Maintained a clean, organized workspace and ensured safety standards.
- Handled customer concerns calmly, building trust with regulars.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Enhanced customer loyalty by providing empathetic and efficient resolution to issues.
Education
Senior -
John F. Kennedy Catholic High School
Burien, WA06-2026
Skills
- Customer Service & Communication
- Cash Handling & POS familiarity
- Proficient with SMRT System & Toast POS System
- Computer proficiency (Windows, Mac, Google Suite, Microsoft Office)
- Reliability & Punctuality
- Team Collaboration
- Quick and eager learner adaptable to new systems
- Adaptable to Fast-Paced Work
- Product packaging
- Heavy lifting
Accomplishments
- FCCLA Nationals – 6th and 3rd place nationally (Entrepreneurship).
- Active leader in DECA, Forefront, Baking Club, and active member in Climbing Club & The School Newspaper.
- Represented school at multiple national competitions and extracurricular leadership events.
- Completed CPR & AED certification training, multiple leadership conferences, and hundreds of group projects.
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Production Worker & Customer Service Associate
Helena's Dry Cleaners
06.2025 - 08.2025
Volunteer
Habitat for Humanity
04.2025 - 05.2025
Customer Service Associate
Washbox Laundromat
09.2004 - 08.2005
Senior -
John F. Kennedy Catholic High School
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