Elijah Durkin
Anoka,MN
Summary
Motivated sales professional blending retail sales and logistics expertise. Skilled in navigating customer interactions, effectively negotiating deals, and maintaining high satisfaction scores. Entrepreneurial background in e-commerce operations highlights adaptability and strategic thinking.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales Consultant
Luther Brookdale Volkswagen
Brooklyn Center, MN
09.2023 - Current
- Work directly with customers daily to guide them through buying new and used vehicles, from the initial greeting to final delivery.
- Listen to customer needs to match them with the right vehicle, handle test drives, and present transparent pricing and financing options.
- Overcome objections and negotiate deals effectively while collaborating closely with the finance and management teams.
- Follow up with past buyers and incoming internet leads using CRM software to build a consistent pipeline and earn repeat business.
- Maintain high customer satisfaction scores by staying responsive and helpful long after the keys are handed over.
Roofing & Siding Specialist / Logistics
GulfEagle Supply
Minneapolis-St. Paul Area, MN
01.2022 - 01.2023
- Managed heavy material logistics in a fast-paced yard, ensuring roofing and siding orders were accurately staged and loaded for contractors.
- Checked incoming freight against inventory manifests to catch mistakes and keep stock numbers accurate.
- Communicated directly with residential and commercial builders to resolve order issues and keep deliveries on schedule.
- Operated equipment and organized the warehouse to keep the branch running safely and efficiently.
Founder / E-Commerce & Logistics Operator
Refined App LLC
Remote
01.2019 - 01.2021
- Built and ran an independent online business handling everything from digital marketing to final product delivery.
- Sourced inventory, negotiated with suppliers, and set up shipping and fulfillment lines to keep overhead low.
- Read market trends and sales numbers to decide which products to back and how to price them profitably.
- Answered customer emails, handled returns, and resolved shipping issues to keep buyer reviews positive.
Team Member
Dairy Queen
Coon Rapids, MN
01.2018 - 01.2019
- Served customers quickly and accurately in a busy, fast-paced kitchen and front-counter environment.
- Ran the cash register, took drive-thru orders, and balanced the drawer at the end of shifts.
- Kept the store clean, stocked, and compliant with food safety standards during peak hours.
Education
High School Diploma -
Coon Rapids High School
Coon Rapids, MNSkills
- Direct Sales & Closing
- Deal Negotiation & Pricing
- Customer Relationship Management (CRM)
- Digital Marketing & Supply Chain Basics
- Inventory and Order Tracking
- Strict Safety Protocol & Decision Making (Aviation)
- Problem solving
- Critical thinking (Aviation)
Certification
- FAA Private Pilot License, Active and current
- Automotive Sales Training, Luther Automotive Group
- Valid Minnesota Driver's License, Clean record
Timeline
Sales Consultant
Luther Brookdale Volkswagen
09.2023 - Current
Roofing & Siding Specialist / Logistics
GulfEagle Supply
01.2022 - 01.2023
Founder / E-Commerce & Logistics Operator
Refined App LLC
01.2019 - 01.2021
Team Member
Dairy Queen
01.2018 - 01.2019
High School Diploma -
Coon Rapids High School