Elijah Francois
Valley Cottage,NY
Overview
10
10
years of professional experience
Work History
DJ
Self Employed
New York, NY
05.2017 - Current
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
- Enhanced audience engagement by incorporating interactive elements and innovative mixing techniques during live performances.
- Customized DJ equipment configurations based on individual event requirements and space restrictions.
- Negotiated contracts with venues and clients securing mutually beneficial agreements for all parties involved.
- Promoted events through social media channels, resulting in increased attendance and visibility for the DJ brand.
- Received positive feedback from clients leading to referrals increasing overall booking opportunities.
- Mentored aspiring DJs by sharing industry insights and technical skills through workshops or one-on-one sessions.
- Collaborated with event planners to ensure seamless entertainment transitions and overall guest satisfaction.
- Expanded client base through consistent networking efforts at industry events and conferences.
- Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand.
- Adjusted music plans based on crowd preferences and mood.
- Maintained high volume of bookings by advertising through traditional, digital and social media channels.
- Managed schedule, contracts and payments for busy roster of bookings.
Service Valet
Mercedes-Benz
Nanuet
02.2024 - Current
- Assisted management in maintaining an organized work area, contributing to efficient daily operations within the valet department.
- Complied with company policies, local regulations, and safety protocols to maintain a secure working environment for staff and guests alike.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Answered guest's questions about property amenities and services.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Helped guests unload and load luggage.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Delivered above and beyond service to VIP guests at property.
- Exemplified exceptional driving skills under various weather conditions while safely maneuvering guest vehicles within tight spaces or heavy traffic areas as necessary.
Auto Glass Technician
Safelite Auto Glass
Nanuet, NY
01.2021 - 10.2022
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Applied primer, installed glass and monitored curing.
- Replaced windshields and windows in vans, trucks and cars.
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
- Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
- Kept work areas organized, clean and free of hazards.
- Provided quality auto glass installation services, windshield replacement, and crack repair.
- Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
Parts Delivery Driver
Rockland Chrysler Dodge Jeep Ram Dealer
Nanuet, NY
09.2019 - 01.2020
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.
- Checked parts computer for stock items and initiated special orders.
- Expedited urgent orders by prioritizing deliveries based on customer needs and business requirements.
- Pulled parts off store shelves to fill customer orders.
- Reduced lost or damaged items through careful handling of parts during loading, transport, and unloading processes.
- Enhanced vehicle maintenance and fuel efficiency through regular inspections and servicing.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Receptionist
YMCA
Nyack, NY
05.2017 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed memberships, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
Package Handler
UPS
Spring Valley, NY
11.2015 - 02.2016
- Seasonal Job
- Loaded and unloaded various sizes and weights of packages
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Retail Sales Associate
Panara Bread
West Nyack, NY
06.2014 - 08.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging accor
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Managed efficient cash register operations.
Education
Accounting
Rockland Community College
Suffern, NYElectrical
Suny At Canton
Canton, NYNyack Senior High School
Nyack, NY06.2015
Skills
- Strong Work Ethic
- Vehicle handling expertise
- Basic automotive knowledge
- Reliability and punctuality
- Professional Appearance
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking and Organization
- Loading and unloading
- Valid Driver's License
- Customer Communication
- Cash Handling
- Physical Fitness
- Payment Processing
- POS system operations
- Team Collaboration
- Customer service and support
- Stage presence
- Music knowledge
- Music mixing
- Equipment Setup
- Networking
- Organization skills
- Telephone skills
- Data Entry
- Scheduling appointments
- Greeting and Seating Clients
- Bilingual, English & Creole
- Inventory Management
- Documentation
- Billing and Invoicing
- Microsoft Office
- Spreadsheet tracking
- Bookkeeping
- Cleaning skills
- Social Media Promotion
Timeline
Service Valet
Mercedes-Benz
02.2024 - Current
Auto Glass Technician
Safelite Auto Glass
01.2021 - 10.2022
Parts Delivery Driver
Rockland Chrysler Dodge Jeep Ram Dealer
09.2019 - 01.2020
DJ
Self Employed
05.2017 - Current
Receptionist
YMCA
05.2017 - 09.2019
Package Handler
UPS
11.2015 - 02.2016
Retail Sales Associate
Panara Bread
06.2014 - 08.2015
Accounting
Rockland Community College
Electrical
Suny At Canton
Nyack Senior High School