Elijah Gatlin
Las Vegas,NV
Summary
Dynamic security professional with extensive experience at MGM Resorts, adept in surveillance systems and incident reporting. Proven ability to enhance safety through effective risk assessment and conflict resolution. Recognized for training new personnel and fostering a secure environment, ensuring guest satisfaction and operational excellence. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
7
7
years of professional experience
Work History
Security Officer
MGM Resorts
Las Vegas, Nevada
12.2024 - Current
- Monitored premises to ensure guest and employee safety at MGM Resorts.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to incidents, maintaining order and reporting details accurately.
- Collaborated with law enforcement during investigations to enhance security measures.
- Enforced property rules and regulations to promote a safe environment for all.
- Assisted in training new security personnel on procedures and protocols.
- Utilized surveillance systems to monitor activities and detect suspicious behavior.
- Provided excellent customer service by addressing guest concerns and inquiries effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Sales Associate
Home Depot
Las Vegas, USA
05.2019 - 12.2024
- Helped customers create pro accounts and checked store system for merchandise availability and highest grossing store aisle
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise, as well as give how-to instructions on products.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
- Communicated with floor managers to determine merchandise placement.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Education
Bachelor's - Business Economics
Arizona State University
Tucson, AZ01-2023
High School Diploma -
Irvine High School
06.2015
Skills
- Surveillance systems
- Incident reporting
- Security protocols
- Safety regulations
- Risk assessment
- Customer relationship management
- Conflict resolution
- Team coordination
- Emergency response
- Inventory evaluation
- Report writing
- Attention to detail
- Effective communication
- Employee training
- Collaboration skills
- Dispatch
- Metal detector operation
- Crime prevention methods
- Conflict de-escalation
- Interior and exterior patrol
- Workplace violence prevention
Awards
Police 40th anniversary art award, Chosen as one of the 8 kids from each school in the Irvine School district to show appreciation to the city of Irvine's community by honoring the Police Department and drawing together a mural. Received letters from congress, the city, and the mayor; met and shook hands with the mayor and chief of police.
Timeline
Security Officer
MGM Resorts
12.2024 - Current
Sales Associate
Home Depot
05.2019 - 12.2024
Bachelor's - Business Economics
Arizona State University
High School Diploma -
Irvine High School