Client Services Member Representative
Planet Fitness Gym
11.2025 - 03.2026
- Helped members with questions and gave information about gym services.
- Signed up new members and updated membership accounts.
- Kept the gym clean and made sure everything was organized.
- Kept the front desk clean and organized.
- Promoted gym memberships and fitness programs to new customers.
- Promoted membership packages and fitness programs to prospective clients effectively.
- Resolved member concerns promptly, ensuring high levels of satisfaction.
- Collaborated with team members to create a welcoming atmosphere for all guests.
- Trained new staff on customer service protocols and operational procedures.