Elijah Hill
Certified Nurse Assistant
Crockett,CA
Summary
Results-oriented professional with a proven track record of exceeding sales targets and fostering a collaborative team environment. Adept at tailoring workflows to optimize operational efficiency and elevate team performance through comprehensive coaching and mentoring. Dedicated to providing high-quality service and building lasting relationships with clients and colleagues alike.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Lead Server/ Team Captain
The Slanted Door Group
09.2023 - Current
- Exceeded sales targets through strategic promotion of high-margin items and daily specials
- Elevated team performance by providing comprehensive coaching on best practices and successful strategies
- Enhanced operational efficiency by tailoring workflows to meet evolving customer preferences
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Home Health Aide
Self- Employed
11.2021 - Current
- Deliver personalized in-home care, assisting clients with activities of daily living (ADLs) and employing safe lifting methods and transfer equipment to prioritize patient safety
- Cultivate compassionate relationships with clients, ensuring open communication and providing regular updates to families while respecting patient confidentiality preferences
- Implemented strategies to improve efficiency and effectiveness in delivering care services
- Monitor patients' vital signs and overall well-being, promptly referring any concerns to the appropriate healthcare professionals or case managers
Certified Nursing Assistant
The Queen's Medical Center
07.2022 - 11.2022
- Provided exceptional direct patient care to aid in the recovery of trauma patients
- Collaborated with the medical team to provide the highest quality of care
- Advocated for patient needs and safety
- Effectively communicated with doctors and nurses to ensure patient comfort and care
Certified Nursing Assistant
Memorial Health
01.2022 - 07.2022
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Territory Manager
Reditus Laboratories
12.2021 - 03.2022
- Managed COVID-19 testing team
- Territory of all of Illinois State prisons
- Developed and maintained relationships with correctional facility wards, officers and managers
- Provided the highest quality of care to patients in a correctional facility setting.
- Managed successful daily operations of testing at Correctional Facilities statewide
- Liaison between client and laboratory in a correctional facility setting
- Facilitated routine specimen hand off with couriers daily
Education
Nursing
Contra Costa College
San Pablo, CAHigh School Diploma -
Riverton High School
Riverton, IL 08.2016 - 05.2024
Skills
Timeline
Lead Server/ Team Captain
The Slanted Door Group
09.2023 - Current
Certified Nursing Assistant
The Queen's Medical Center
07.2022 - 11.2022
Certified Nursing Assistant
Memorial Health
01.2022 - 07.2022
Territory Manager
Reditus Laboratories
12.2021 - 03.2022
Home Health Aide
Self- Employed
11.2021 - Current
High School Diploma -
Riverton High School
08.2016 - 05.2024
Nursing
Contra Costa College
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