ELIJAH HOLGUIN
Carrollton,Texas
Summary
Experienced Operations Supervisor with Logistics experience of 6 years. Experience supervising Rollout projects, overseeing warehousing, and managing Import and Domestic operations in a team environment.Dedicated to learning, growing, and succeeding in the logistics Industry. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Rhenus Logistics
04.2024 - Current
- Oversee staff development, training and performance
- Resolve customer service issues and complaints in a timely professional manner
- Negotiate transportation rates and locate new vendors for transportation needs
- Create policies and procedures for import/export departments
- Maintain and Run KPI reports to ensure employees are meeting requirements
- Complete RFQ’s for quarterly bids.
Operations Supervisor
Savino Del Bene
03.2022 - 04.2024
- Oversee staff development, training and performance
- Resolve customer service issues and complaints in a timely professional manner
- Interview potential candidates and provide thorough reviews to HR and the Management team
- Negotiate transportation rates and locate new vendors for transportation needs
- Create policies and procedures for import/export departments
- Maintain and Run KPI reports to ensure employees are meeting requirements
Export Specialist
Savino Del Bene
03.2020 - 10.2022
- Coordinate new FCL shipments From the shippers door or Transloading
- Filed FMC and AES in a timely manner
- Helped source better rates and routing for our customers and overseas offices
- Coordinate new Air shipments with TSA approved drivers for pickup and tender to the airlines
- Checked KSMS for known shippers and performed ID checks
Export Lead
Savino Del Bene
10.2021 - 03.2022
- Resolved problems concerning transportation issues, customer issues and employee performance
- Fluent in handling Carnet, T&E, I.E
- And Bonded shipments for Ocean/Air shipments
- Created and Implemented SOP's for all current and new onboarding customers
- Fulfilled RFQ's for Air and Ocean Offices/customers
- Oversee Houston and Dallas Export Departments
Import Lead
PGL (Perimeter Global Logistics)
06.2019 - 03.2020
- Manually File ISF on ocean shipments
- Create and streamline operations For Air import shipments to Distribution centers across the U.S
- Proactively source new vendors for Local, linehaul and dedicated use
- Book appointments with each distribution center abiding by their strict instructions for delivery
- Ensure delivery dates are met to avoid drawbacks
- Oversee warehouse operations to ensure the cargo's In/Out process is done precisely and quickly
Import Specialist
PGL (Perimeter Global Logistics)
10.2018 - 06.2019
- Create new shipments from overseas Pre-Alerts and coordinate with the broker for clearance
- Oversee foreign to foreign shipments
- Created a warehouse SOP for inbound cargo to ensure all cargo is separated and pallets are built accurately per order
- Loaded and unloaded cargo for new import shipments
- Maintain customer satisfaction and provided timely updates
Linehaul Coordinator
Old Dominion Freight Line
11.2017 - 10.2018
- Oversaw Tractors and Equipment For the southwest region
- Coordinated tractor/equipment swaps in the region for routine maintenance
- Helped drivers, dispatchers and customers
- Set the board for outbound hot shipments
Education
High School -
Eastwood High School
El Paso, TX01.2013
Skills
- Forward planning and strategic thinking
- Domestic and International Experience
- Customer service-oriented
- Leadership
Certification
- Forklift Certified
- DG certified
Timeline
Operations Supervisor
Rhenus Logistics
04.2024 - Current
Operations Supervisor
Savino Del Bene
03.2022 - 04.2024
Export Lead
Savino Del Bene
10.2021 - 03.2022
Export Specialist
Savino Del Bene
03.2020 - 10.2022
Import Lead
PGL (Perimeter Global Logistics)
06.2019 - 03.2020
Import Specialist
PGL (Perimeter Global Logistics)
10.2018 - 06.2019
Linehaul Coordinator
Old Dominion Freight Line
11.2017 - 10.2018
High School -
Eastwood High School
- Forklift Certified
- DG certified
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