Adept Networking and Communications Specialist with a robust background in IT maintenance and crisis management, honed through experiences with the US Army Reserve. Excelled in providing secure network solutions and exceptional customer service, showcasing a unique blend of technical and interpersonal skills. Demonstrated ability to enhance operational efficiency and team collaboration in high-stakes environments.
Completed training in network, basics in network defense, supervise/plans and maintain network systems such as radio, satellite terminals, switching, cabling, and etc.
Participated in several field exercises pertaining to maintaining and providing secure networks and gaining hands-on experience in a heightened level of posture while working as a team.
Provided quality service and assistance to customers from many different backgrounds. Able to take initiative to maintain a standard of service for customers while representing the business in a favorable manner.
Communication
Cabling
Networking
Customer Service
IT maintenance
crisis management
Security