Steve Reynolds
Corunna
Summary
CIDO certified IT and digital transformation leader with extensive experience directing enterprise infrastructure modernization, large‑scale integrations, and multi‑year technology roadmaps within complex healthcare environments. Proven success leading regional and enterprise teams, translating executive strategy into executable delivery, and balancing modernization with operational stability. Trusted partner to senior leadership for infrastructure strategy, risk management, financial stewardship, and organizational change.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Regional Manager – Enterprise Networking & Communications
University of Michigan Health
2024 - Current
- Directed enterprise networking and communications strategy across multiple regions for clinical systems support.
- Led enterprise architecture efforts, contributing to three to five-year technology roadmaps.
- Led zero-downtime relocation of regional data centers to centralized campus facility.
- Managed WAN and SD-WAN modernization, enhancing resiliency, performance, and security.
- Achieved over $600k in annualized cost savings through vendor optimization and consolidation.
- Integrated regional IT teams, establishing effective governance and operating models.
- Managed budgets and resources to optimize operational efficiency in.
Manager – Enterprise Hosting
Sparrow
Lansing
2023 - 2024
- Oversaw enterprise hosting operations and infrastructure modernization during critical leadership transition.
- Collaborated with cross-functional teams to ensure service continuity and operational excellence.
- Supported strategic planning and architecture alignment for hosting platforms.
- Collaborated with cross-functional teams to streamline project execution and communication.
- Oversaw budget management, allocating resources effectively across departments.
- Coached, mentored and trained team members in order to improve their job performance.
Client / Citrix Supervisor
Sparrow
Lansing
2022 - 2023
- Led a team of IT professionals to improve caregiver experience and maintain vital technologies.
- Co-led the Sparrow Enterprise Architecture team, focusing on technology solutions to enhance caregiver and patient care.
- Directed Citrix ADC Netscaler implementation and migration of iSparrow Connect Sites to the updated platform.
- Monitored workflow processes to identify areas for improvement and efficiency gains.
- Scheduled team assignments based on project needs and employee strengths.
Citrix Server Administrator
Sparrow Hospital
05.2017 - 07.2022
- Engineered and supported Citrix environments for over 5,000 users and 400 servers.
- Led technical assessments, build-outs, and implementations for hospital acquisitions and remote user solutions.
- Developed and implemented Citrix App Layering and packaging platforms.
- Supported major projects including F5 implementation, Igel deployment, and multiple hospital go-lives.
- Monitored system performance and resolved technical issues promptly.
- Collaborated with teams to implement security measures across servers.
Field Services Technician
Sparrow
03.2012 - 03.2015
- Coordinated with field service teams, vendors, and medical departments to ensure timely project completion.
- Provided hardware/software troubleshooting and support for hospital-wide users.
Education
CIDO – Chief Information & Digital Officer Certificate - CIDO
Carnegie Mellon University – Heinz College
Pittsburgh, PA03-2026
BS - Network Management & Design
Davenport University
Associate Degree - Business, Computer Networking & Cybersecurity
Lansing Community College
Skills
- Enterprise infrastructure and platform strategy
- Enterprise architecture and technology roadmapping
- Data center migration and consolidation
- Network WAN and SD-WAN management
- IT financial management and cost optimization
- Post-merger integration and transformation
- Multi-regional team leadership
- Executive communication and stakeholder alignment
- Business continuity planning
- Virtualization technologies expertise
- Disaster recovery strategies
Personal Information
Title: CIDO Certified IT & Digital Transformation Leader | Enterprise Architecture, Infrastructure Modernization & Executive Strategy
Strengths And Core Skills
- Enterprise Infrastructure & Platform Strategy
- Enterprise Architecture & Technology Roadmapping
- Data Center Strategy, Migrations & Consolidation
- Network, WAN / SD-WAN & Load Balancing Platforms
- IT Financial Management, CapEx Planning & Cost Optimization
- Post-Merger Integration & Organizational Transformation
- Multi-Regional Team Leadership & Talent Development
- Executive Communication & Stakeholder Alignment
Target Roles
- Director of Information Technology
- Director of Infrastructure / Enterprise Platforms
- Director of Network & Communications
- Senior Director, IT Operations or Enterprise Services
Certification
Chief Information & Digital Officer Certificate
Timeline
Citrix Server Administrator
Sparrow Hospital
05.2017 - 07.2022
Field Services Technician
Sparrow
03.2012 - 03.2015
Regional Manager – Enterprise Networking & Communications
University of Michigan Health
2024 - Current
Manager – Enterprise Hosting
Sparrow
2023 - 2024
Client / Citrix Supervisor
Sparrow
2022 - 2023
CIDO – Chief Information & Digital Officer Certificate - CIDO
Carnegie Mellon University – Heinz College
BS - Network Management & Design
Davenport University
Associate Degree - Business, Computer Networking & Cybersecurity
Lansing Community College