Elijah Leon
Chino,CA
Summary
Highly-motivated, hardworking employee with customer service, multitasking and time management abilities. A desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Bakery Worker
Stater Bros
Chino, CA
08.2022 - 02.2023
- Listened to guests to understand needs and help each person select optimal products and services.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Provided excellent customer service to foster satisfaction and loyalty.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Followed health codes and regulations regarding food handling procedures.
- Stocked shelves and display tables with bakery products ensuring freshness dates were up-to-date.
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Personalized cakes by writing desired words or adding other customizations.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Created great relationships with my coworkers and worked with them effectively.
Courtesy Clerk
Stater Bros
Chino, CA
06.2021 - 07.2022
- Made sure customers were helped
- Provided electric carts to those who need it.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Directed customers to product locations throughout store to help find requested items.
- Created great relationships with my coworkers and worked with them effectively.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
Some College (No Degree) - General Ed
Chaffey College
Chino, CA 08.2020 - 12.2020
Some College (No Degree) - General Ed, Christian Ministries, Political Sci
The Master's University
Santa Clarita, CA 10.2022 - Current
Skills
- Expiration Monitoring
- Display Case Setup
- Quality Assurance
- Display Maintenance
- Work Prioritization
- Surface Cleaning
- Cleaning and Sanitizing
- Food Safety
- Customer Satisfaction
- Customer Service
- Customer Needs Assessment
- Friendly
- Relationship Building
- Team Collaboration
Timeline
Some College (No Degree) - General Ed, Christian Ministries, Political Sci
The Master's University
10.2022 - Current
Bakery Worker
Stater Bros
08.2022 - 02.2023
Courtesy Clerk
Stater Bros
06.2021 - 07.2022
Some College (No Degree) - General Ed
Chaffey College
08.2020 - 12.2020
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