ELIJAH LEONARD
Pittsburgh,PA
Summary
Insightful Senior Data Analyst recognized for high productivity and efficiency in task completion. Skilled in statistical analysis, predictive modeling, and data visualization techniques. Excel in problem-solving, critical thinking, and effective communication to interpret complex data insights into actionable strategies. Committed to leveraging analytical skills and collaborative approach to drive business decisions and outcomes.
Overview
6
6
years of professional experience
Work History
Senior Data Analyst
ACA Compliance Group
03.2021 - Current
- Managed 20 to 30 customers at any time, with onboarding and product setup to foster successful adoption and usage.
- Analyzed customer data to identify trends and develop strategies to improve customer success with our product.
- Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
- Provided technical support to customers and assisted with the resolution of escalations in a timely manner.
Data Analyst
Wheeler Bros Inc
08.2019 - 03.2021
- Increased company revenue by identifying undervalued company products that were laggard to competitors
- Influenced market share for the Top 25 Ecommerce products through analyzing competitor prices but keeping in mind the companies bottom line
- Recognized new product and revenue opportunities through surveying consumer behavior and industry feedback.
Inventory Control Rep
Wheeler Bros Inc
03.2019 - 08.2019
- Audited shortages of company products to focus on continuous improvement and suggested methods to improve inventory usage
- Recommended improvements to management to regulate inbound load volume based on inventory requirements
- Developed reports for leadership compiling data and insights into inventory, trends and sales with focus on readability and brevity.
Education
Bachelor of Science -
The Pennsylvania State University
University Park, PA12.2018
Skills
- Technical support
- Problem-solving
- Effective communication
- Analytical and critical thinking
- Advanced Excel
- Customer relationship management
Timeline
Senior Data Analyst
ACA Compliance Group
03.2021 - Current
Data Analyst
Wheeler Bros Inc
08.2019 - 03.2021
Inventory Control Rep
Wheeler Bros Inc
03.2019 - 08.2019
Bachelor of Science -
The Pennsylvania State University
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