Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Elijah-Marcus Gold

Kihei,HI

Summary

Dynamic sales professional with extensive experience at Spectrum and Ace Hardware, excelling in customer service and product knowledge. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and technology utilization. Skilled in inventory management, consistently ensuring optimal stock levels to meet customer demand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Specialist

Spectrum
Kihei, HI
11.2024 - Current
  • Provided technical assistance and support to users for hardware, software and networking related issues.
  • Demonstrated product features and benefits for customers' needs.
  • Assessed customer needs to provide assistance and information on product features.
  • Handled customer complaints in a professional manner.

Guest Room Attendant

Hilton
Waikoloa, HI
04.2024 - 11.2024
  • Ensured guest rooms were clean and comfortable, changed linen and restocked amenities.
  • Received deliveries of new supplies ensuring they are stored correctly in designated areas.
  • Delivered and retrieved irons, ironing boards and various special items to guests.
  • Responded quickly to guest inquiries and delivered linens and personal care items upon request.

Sales Associate

Ace Hardware
Waimea, HI
01.2021 - 12.2022
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Provided accurate information about products, prices and services.

Education

GED -

Kona Adult School
Kailua-Kona, HI
01-2023

Skills

  • Customer service
  • Systems Integration
  • IT troubleshooting
  • Web development

Certification

CompTIA A+ Certification

References

References available upon request.

Timeline

Retail Sales Specialist

Spectrum
11.2024 - Current

Guest Room Attendant

Hilton
04.2024 - 11.2024

Sales Associate

Ace Hardware
01.2021 - 12.2022

GED -

Kona Adult School

Similar Profiles

CREATE PROFILE