Elijah Medley

• Supervised transportation operations to ensure safe & timely delivery.
• Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
• Drove Continuous Improvement Initiatives.
• Monitored compliance with safety regulations and standards in logistics.
• Enhanced Communication and Cross-Department Collaboration/Improved Communication and Coordination Across Departments.
• Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
• Increased on-time delivery rates by closely monitoring driver performance metrics and implementing corrective actions as needed.
• Demonstrated Leadership and Professional Conduct
• Optimized Fleet and Resource Utilization/Enhance Fleet and Equipment Reliability

• Managed daily 3PL operations including OTR and intermodal freight coordination
• Led team operations, workflow development, and cross-functional collaboration
• Planned schedules, optimized routes, and executed time-sensitive shipments
• Oversaw warehouse operations, order fulfillment, and inventory accuracy
• Conducted freight audits, compliance tracking, and operational reporting
• Maintained OSHA/DOT compliance and quality control standards
• Supported hiring, onboarding, and team development initiatives
• Utilized TMS/WMS platforms, Turvo, Excel, Google Drive, and logistics software
• Managed customer accounts, communication, and conflict resolution
• Maintained CRM activity through HubSpot and supported AP/AR processes
• Analyzed financial and operational reports using accounting platforms including Denim

• Formulated and saw-through extremely time-sensitive orders pertinent to healthcare, aircraft on ground (AOG), electronic equipment, live cargo, freight, etc.
• Order building with clients OTP
• Ensured drivers were selected and dispatched within one minute of order placement for every order.
• Managed the life of dozens of loads daily. From their creation , to ground tracking, air tracking (and compliance) and final delivery.
• Created virtual tasks to proactively upkeep and monitor ongoing jobs for any possible delays or issues.
• Utilized client specific SOPs to ensure compliance with driver preferences, routing, and shipping domestic and international.
• Used the NATO phonetic alphabet, 24 hour clock, TSA and DOT guidelines along with general airline data.

• Managed Inventory fidelity, aimed to minimize profit losses and shrink.
• Coordinated inbound and outbound routing with LTL and FTL forwarders. As well as maintained favorable relationships with them.
• Identified exceptions such as damages, shorts , returns and overages.
• Planned, executed and evaluated the return of cancelled , damaged and/or liquidated product with 3+ FTL forwarders a week.
• Supported Customer Service and partner teams in effort to maintain & exceed high customer satisfaction.
• Back-end warehouse support for warehouse associates.
• Maintained operations in compliance with DOT regulations.
• Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
• Improved workflow and productivity by implementing upgraded processes.

Supervised all receiving and backroom processes including:

• Send and Receive all forms of Direct Store Delivery merchandise and ensuring they're staged to the correct places.
• Monitored team performance, enforcing compliance with corporate claims processes and procedures.
• Merchandised / Promoted product placement of vendor products.
• Completing the company’s Journal/Profit and loss/store financials.
• Reconciled the stores documents and tended to files with a sensitive record retention and compliance value.
• Guided the stores safety procedures including hazardous waste management.
• Conducted first phase interviews.
• Improved and maintained our relationship with the drivers, merchandisers, and sales reps.