Summary
Overview
Work History
Education
Skills
System and tools
Languages
Timeline
Generic

Cristina Beltran

Lyons IL,IL

Summary

Transportation and logistics operations professional with hands-on experience across dispatch, driver coordination, high-volume order processing, and office management. Proven ability to support regional, multi-location operations through strong documentation accuracy, cross-department coordination, and compliance awareness. Trusted to maintain operational continuity, support teams, and adapt quickly in fast-paced transportation environments.

Overview

8
8
years of professional experience

Work History

Transportation Assistant

All Surfaces
10.2024 - Current

Shipping & Transportation Operations

  • Managed inbound and outbound Bills of Lading (BOLs) to ensure accurate documentation, compliance, and timely shipment execution
  • Communicated with customer service teams and external customers to confirm delivery locations, scheduling requirements, and special handling needs
  • Coordinated with purchasing teams and vendors to secure inbound and outbound loads supporting warehouse and transportation operations
  • Worked directly with drivers on routing support, dispatch coordination, and ELD logins through Samsara, ensuring smooth daily operations
  • Administered Comdata fuel accounts and oversaw Bestpass toll management, supporting driver fueling and toll compliance
  • Utilized Samsara systems to monitor vehicle cameras, track compliance, and support safety and operational standards
  • Scheduled vehicle and equipment rentals across the Midwest, including extended regions such as Denver and Sioux Falls, and provided operational coverage during manager absences

Senior Logistics Coordinator

Cardinal Logistics
01.2023 - 09.2024

Cardinal Logistics | Dedicated Transportation Operations

  • Served as part of the core dispatch function within a dedicated transportation operation, directly managing day-to-day logistics and freight movement
  • Routed and coordinated freight and driver operations for 55+ drivers, ensuring efficient coverage, load balance, and on-time service execution
  • Planned and managed freight movement across 20+ delivery and distribution points, including Denver, Indiana, Wisconsin, Eagan (MN), and throughout the Midwest and Southern regions
  • Executed real-time dispatch responsibilities, including route adjustments, driver reassignments, and service recovery to meet customer commitments
  • Acted as the primary point of contact for drivers and customer operations, resolving issues related to routing, scheduling, and service expectations
  • Monitored daily operations to ensure compliance with DOT, FMCSA, safety, and Cardinal Logistics operating standards
  • Maintained accurate routing, load, and dispatch documentation to support billing, reporting, and continuous improvement across a large multi-state transportation network

Office Manager

All Surfaces
12.2017 - 12.2022

Shipping & Logistics Operations

  • Managed daily office operations supporting multi-branch logistics, dispatch, billing, and customer service across the Midwest region
  • Printed, reviewed, revised, and processed 500+ shipping orders every two days for 20 Midwest branch locations, ensuring accuracy and on-time execution
  • Coordinated high-volume shipping documentation, including Bills of Lading (BOLs), rate confirmations, and proof of delivery, maintaining audit-ready records
  • Oversaw invoicing and billing activities for multi-location operations, resolving discrepancies and supporting timely revenue collection
  • Served as a primary point of contact for customers, branch teams, carriers, and vendors, ensuring efficient communication and issue resolution
  • Maintained compliance with DOT, FMCSA, insurance, and regulatory requirements, organizing driver, equipment, and company records
  • Implemented process improvements that increased order accuracy and supported scalable, high-volume regional operations

Education

Associate of Science - Nursing Administration

Moraine Valley Community College
Palos Hills, IL

Skills

  • Transportation & Logistics Operations
  • Dispatch & Route Planning
  • High-Volume Order & Shipment Processing
  • Inbound & Outbound BOL Management
  • Team Supervision & Office Management (6 direct reports)
  • Driver Coordination & Support
  • Customer & Cross-Functional Communication
  • DOT & FMCSA Compliance Awareness
  • Shipment Documentation & Billing Accuracy
  • Multi-Location & Regional Operations

System and tools

  • Transportation & Fleet Systems: Samsara, Motive, Comdata, WEX, Bestpass
  • ERP & Workflow Platforms: P21 (Prophet 21), Appian
  • Data & Productivity Tools: Microsoft Excel, Outlook, Word

Languages

Spanish
Native or Bilingual

Timeline

Transportation Assistant

All Surfaces
10.2024 - Current

Senior Logistics Coordinator

Cardinal Logistics
01.2023 - 09.2024

Office Manager

All Surfaces
12.2017 - 12.2022

Associate of Science - Nursing Administration

Moraine Valley Community College