Summary
Overview
Work History
Education
Skills
System and tools
Languages
Timeline
Generic

Cristina Beltran

Lyons IL,IL

Summary

Transportation and logistics operations professional with hands-on experience across dispatch, driver coordination, high-volume order processing, and office management. Proven ability to support regional, multi-location operations through strong documentation accuracy, cross-department coordination, and compliance awareness. Trusted to maintain operational continuity, support teams, and adapt quickly in fast-paced transportation environments.

Overview

8
8
years of professional experience

Work History

Transportation Assistant

All Surfaces
Wood Dale, IL
10.2024 - Current

Shipping & Transportation Operations

  • Managed inbound and outbound Bills of Lading (BOLs) to ensure accurate documentation, compliance, and timely shipment execution
  • Communicated with customer service teams and external customers to confirm delivery locations, scheduling requirements, and special handling needs
  • Coordinated with purchasing teams and vendors to secure inbound and outbound loads supporting warehouse and transportation operations
  • Worked directly with drivers on routing support, dispatch coordination, and ELD logins through Samsara, ensuring smooth daily operations
  • Administered Comdata fuel accounts and oversaw Bestpass toll management, supporting driver fueling and toll compliance
  • Utilized Samsara systems to monitor vehicle cameras, track compliance, and support safety and operational standards
  • Scheduled vehicle and equipment rentals across the Midwest, including extended regions such as Denver and Sioux Falls, and provided operational coverage during manager absences

Senior Logistics Coordinator

Cardinal Logistics
Concord, NC
01.2023 - 09.2024

Cardinal Logistics | Dedicated Transportation Operations

  • Served as part of the core dispatch function within a dedicated transportation operation, directly managing day-to-day logistics and freight movement
  • Routed and coordinated freight and driver operations for 55+ drivers, ensuring efficient coverage, load balance, and on-time service execution
  • Planned and managed freight movement across 20+ delivery and distribution points, including Denver, Indiana, Wisconsin, Eagan (MN), and throughout the Midwest and Southern regions
  • Executed real-time dispatch responsibilities, including route adjustments, driver reassignments, and service recovery to meet customer commitments
  • Acted as the primary point of contact for drivers and customer operations, resolving issues related to routing, scheduling, and service expectations
  • Monitored daily operations to ensure compliance with DOT, FMCSA, safety, and Cardinal Logistics operating standards
  • Maintained accurate routing, load, and dispatch documentation to support billing, reporting, and continuous improvement across a large multi-state transportation network

Office Manager

All Surfaces
Wood Dale, IL
12.2017 - 12.2022

Shipping & Logistics Operations

  • Managed daily office operations supporting multi-branch logistics, dispatch, billing, and customer service across the Midwest region
  • Printed, reviewed, revised, and processed 500+ shipping orders every two days for 20 Midwest branch locations, ensuring accuracy and on-time execution
  • Coordinated high-volume shipping documentation, including Bills of Lading (BOLs), rate confirmations, and proof of delivery, maintaining audit-ready records
  • Oversaw invoicing and billing activities for multi-location operations, resolving discrepancies and supporting timely revenue collection
  • Served as a primary point of contact for customers, branch teams, carriers, and vendors, ensuring efficient communication and issue resolution
  • Maintained compliance with DOT, FMCSA, insurance, and regulatory requirements, organizing driver, equipment, and company records
  • Implemented process improvements that increased order accuracy and supported scalable, high-volume regional operations

Education

Associate of Science - Nursing Administration

Moraine Valley Community College
Palos Hills, IL

Skills

  • Transportation & Logistics Operations
  • Dispatch & Route Planning
  • High-Volume Order & Shipment Processing
  • Inbound & Outbound BOL Management
  • Team Supervision & Office Management (6 direct reports)
  • Driver Coordination & Support
  • Customer & Cross-Functional Communication
  • DOT & FMCSA Compliance Awareness
  • Shipment Documentation & Billing Accuracy
  • Multi-Location & Regional Operations

System and tools

  • Transportation & Fleet Systems: Samsara, Motive, Comdata, WEX, Bestpass
  • ERP & Workflow Platforms: P21 (Prophet 21), Appian
  • Data & Productivity Tools: Microsoft Excel, Outlook, Word

Languages

Spanish
Native or Bilingual

Timeline

Transportation Assistant

All Surfaces
10.2024 - Current

Senior Logistics Coordinator

Cardinal Logistics
01.2023 - 09.2024

Office Manager

All Surfaces
12.2017 - 12.2022

Associate of Science - Nursing Administration

Moraine Valley Community College