ELIJAH MENSAH
New Albany,US
Summary
Information Technology Professional with over three years of experience in enhancing operational efficiency and reliability across data centers and IT environments. Demonstrates expertise in teamwork and problem-solving, with a proven track record in improving system performance and client satisfaction.
Overview
5
5
years of professional experience
Work History
Security Technician
I2G Systems
New Albany, US
02.2025 - Current
- Install, wire , and configure Lenel system: alarms, CCTV cameras, motion sensors, access control.
- Experienced in reading and interpreting construction prints to support accurate installation and troubleshooting.
- Coordinated with vendors, general contractors, and electricians during construction projects to ensure seamless integration of security technologies into building designs.
- Diagnosed and resolved hardware and connectivity issues during installation and maintenance activities.
Network Infrastructure Technician
Eos
New Albany, OH
03.2023 - 12.2024
- Install, configure, and maintain network hardware: switches, routers , access points
- Set up and troubleshoot serves , storage device and backup systems.
- Run and manage structured cabling Ethernet fiber optics
- Monitor network performance and fix connectivity issues
Data Center Technician
Direct Line
New Albany, US
02.2022 - 11.2022
- Install and manage cabling, enhancing system efficiency and reliability.
- Ability to read and interpret technical drawings and blueprints.
- Managed asset inventory, ensuring timely updates and replacements, enhancing operational efficiency.
- Tested and cleaned fiber optics, improving network reliability and reducing downtime.
IT SUPPORT TECH
Teleperformance
Columbus, US
02.2021 - 01.2022
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
- Enhanced system performance by identifying and resolving technical issues promptly.
- Used ticketing systems to manage and process support actions and requests.
Education
ASSOCIATE OF SCIENCE - ACCOUNTING AND BUSINESS MANAGEMENT
Columbus State Community College
Columbus, OH05-2022
ENGINEERING TECHNOLOGY -
Fort Hayes Art and Academic High School
Columbus, OH05-2017
Skills
- Break/Fix
- IT Support
- Data Collection
- Device Installation
- Problem Solving
- ServiceNow
- Juniper
- Robot Calibration
- Linux
- Network Configuration/Troubleshooting
- IP addressing
Timeline
Security Technician
I2G Systems
02.2025 - Current
Network Infrastructure Technician
Eos
03.2023 - 12.2024
Data Center Technician
Direct Line
02.2022 - 11.2022
IT SUPPORT TECH
Teleperformance
02.2021 - 01.2022
ENGINEERING TECHNOLOGY -
Fort Hayes Art and Academic High School
ASSOCIATE OF SCIENCE - ACCOUNTING AND BUSINESS MANAGEMENT
Columbus State Community College