Responsible for performing intermediate level technical work associated with the planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of company equipment. Tasks involved data infrastructure monitoring, alarm monitoring, & rapid response/guidance.
Technical Proficiency: Uses knowledge and experience to perform work in an efficient manner. Exhibits understanding of pertinent equipment, material, systems, and processes. Possesses intermediate level of computer literacy knowledge/skills.
Leadership & Guidance: Understands and works within appropriate policies, procedures, and compliance. Provides training and guidance to employees when beneficial.
Planning & Organization Ability: Develops knowledge of time and resource constraints and makes proper adjustments where needed for work activities.
Problem Solving & Initiative: Actively seeks out information to increase technical knowledge and job skills where beneficial to AEP.
Communication & Interpersonal Skills: Contributes to team goals. Begins networking with peers to share information and encourage cooperation. Develops a Win-Win relationship. Understands corporate goals.
Decision Making & Business Awareness: Uses decision making skills to perform job more efficiently and be cost effective. Demonstrates an attitude, ability, and desire to listen and satisfy both internal and external customers.
Tech Support
Plastipak Packaging Inc.
09.2018 - 01.2023
Installation of production equipment.
Test production equipment for operational ability.
Adjusts equipment as authorized by supervision for center-lining process.
Responsible for adhering to BOS and SAP standards and activities.
Knowledge of and focus on site's quality, reliability, scrap and safety goals.
Programming of vision systems and leak detectors.
PLC programming when needed.
Perform preventive maintenance responsibilities.
Quality Control Inspector
Reda Jeans
05.2012 - 07.2015
Conduct Product Tests and Assessment.
Identify Product Defects.
Record and Report Issues.
Support Process Improvements.
Make Necessary Repairs.
Reviewing customer feedback and understanding customer demands and expectations of products and services.
Graphic Designer
Art House
05.2010 - 05.2012
Prepare and produce proposals and presentations for clients.
Develop design based on client's requirements.
Work with clients on designs based on requirements, modifications, and feedback.
Identify and utilize appropriate software.
Collaborate with team for successful completion, especially in case of complex projects.
Ensure the final project is proofread for accuracy and quality.
Education
Associate of Science - Electronics and Automation
Edison State Community College
Piqua, OH
05.2018
Associate of Arts - Graphic Design
ECOSIAM
TEMARA , MOROCCO
05-2012
Bachelor's Degree - Civil Law
University Mohammed 5
Rabat , Morocco
06-2015
Skills
Positive and Upbeat
Issue Resolution
Technical Troubleshooting
Highly Professional
Application Support
Analytical and Methodical
Time Management
Attention to Detail
Data center experience
Technical support
Multitasking and Prioritization
Friendly and Patient
System Maintenance and Repair
Tracking and Documentation
Remote Technical Support
Creative Issue Resolution
Problem-Solving
Collaborative Team Player
Customer service
Certification
- Analytic Trouble shooting workshop. ( February 11, 2017 ).
- Practical project management ( Rational Process Management , LLC ) July 26, 2016.