Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Zukowski

Rolling Meadows,United States

Summary

Enthusiastic hardworking employee with great customer service, multitasking and time management abilities, devoted to giving every customer a positive and memorable experience. Ready to transfer my skills into waitressing further.

Overview

5
5
years of professional experience

Work History

Host

Olive Garden
Schaumburg, IL
04.2024 - Current
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Greeted guests upon arrival and provided them with menus.
  • Managed dining room layout to maximize efficiency of staff members.

Server

Olive Garden
Schaumburg, IL
04.2024 - 05.2024
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared food, drinks for each customer and refilled abundantly as needed for each customer following company policy.
  • Delivered food orders promptly and courteously.

Facility Operations Team Member

Lifetime Fitness
Lake Zurich, IL
04.2023 - Current
  • Ensures the cleanliness of the facility while offering great customer service and safety by performing daily maintenance tasks.
  • Washes, folds, and stocks towels and ensures the locker rooms are neat, and orderly at all times.
  • Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget.
  • Responds to member inquiries regarding Lifetime Products, services, policies and procedures.

Swim Instructor

Lifetime Fitness Center
Schaumburg, IL
11.2021 - 02.2023
  • Coordinated and taught swimming lessons to infants, children and adults of all ages.
  • Created a fun, inviting , motivating , learning environment for each swim student to grow and improve there swim skills by using detailed auditory examples, hands on demos and visual demos by swimming with the students.
  • Catered To each age groups swim improvement needs by make swimming fun by using there interests , imagination with stories , uplifting energy and game time each week.
  • Written and updated skill charts on each student and engaged each week with student’s family and the student to assess there growth.
  • Implemented swim safety at all times assessing the child’s swim capabilities by following the correct level skills to practice each week and making sure there doing them correctly with good technique, using benches and islands in water, using breath techniques, being hands on helpful and patient.

Lifeguard

Lifetime Fitness Center
Schaumburg, IL
09.2021 - 02.2023
  • Watched over swimmers to respond quickly to distress situations.
  • Scanning pool affectively in zone you are in, following rotation schedule, having safety rescue equipment on you at all times.
  • Brought uplifting caring energy to patrons making sure they enjoy there time.
  • Administered first aid and CPR in response to life-threatening situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Always kept busy following list of duties on the agenda on the down time to keep the pool area outdoors and indoors clean.
  • Ex of duties: flipping laundry , folding towels , keeping pool deck and bathrooms/ showers clean and stocked, vacuum/cleaning pool, sauna cleaning ect.
  • Provided swim assessments for children, having good communication with supervisors and down lifeguards to keep up with number ratio of pool and any safety concerns.

Lifeguard

Chicagoland Pool Management
Lisle, IL
05.2019 - 09.2021
  • Maintained neat and clean pool area and clean water.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
  • Filled out incident and accident reports and submitted to supervisor..
  • Provided a friendly greeting environment to all patrons made sure patrons used the checking in login.
  • Vacuumed pool , brushed pool , monitored and took action to resetting pool , chlorine levels , restock and clean pool area and bathrooms.

Hot Foods Retail Clerk

Mariano’s
Palatine, IL
12.2020 - 02.2021
  • Maintained clean , sanitized and well - stocked food areas for optimal presentation and food safety.
  • Prepared variety of foods and according to exact instructions and recipe specifications.
  • Working in a fast paced environment juggling multiple tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to effectively accomplish service goals.
  • Restocked for service stations with new food items and supplies.
  • Helped chef in management with food preparation and cooking food.
  • Clean and sanitized kitchen equipment, utensils and work stations, washed dishes.
  • Labeled, packed and prepped food for display to buy.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Education

Some College (No Degree) - Health Sciences

William Rainey Harper College
Palatine, IL

Skills

  • Excellent Independent worker
  • Detail oriented
  • Social skills and communicative
  • Positive upbeat
  • Helpful and supportive
  • Time management
  • Motivated and team collaborative
  • Helpful and work well with all ages
  • Multitasking
  • Good work ethic
  • Organization

Timeline

Host

Olive Garden
04.2024 - Current

Server

Olive Garden
04.2024 - 05.2024

Facility Operations Team Member

Lifetime Fitness
04.2023 - Current

Swim Instructor

Lifetime Fitness Center
11.2021 - 02.2023

Lifeguard

Lifetime Fitness Center
09.2021 - 02.2023

Hot Foods Retail Clerk

Mariano’s
12.2020 - 02.2021

Lifeguard

Chicagoland Pool Management
05.2019 - 09.2021

Some College (No Degree) - Health Sciences

William Rainey Harper College

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Emily Zukowski