Elijah Moist
Gresham,OR
Summary
Dynamic Store Manager with proven expertise in customer service, team leadership, and inventory management. Fosters positive team environments and consistently resolves customer issues to enhance satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Store Manager
Dollar Tree
Portland, OR
08.2019 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and inventory management techniques.
- Led team meetings to communicate objectives, gather feedback, and foster a collaborative work environment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reported issues to higher management with great detail.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Processed customer transactions efficiently using point-of-sale systems.
- Inspected incoming shipments for damage or discrepancies, ensuring quality control standards.
- Established strong vendor relationships, improving communication related to delivery schedules and issues.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Ordered merchandise including frozen & refrigerated to store needs.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Product merchandising
- Inventory management
- Order management
- Employee training
- Work planning and prioritization
- Friendly and positive
- Outstanding communication skills
- Team leadership
Timeline
Store Manager
Dollar Tree
08.2019 - Current