Elijah Mosko

Greenville ,PA

Summary

Dynamic professional with extensive experience in customer service and automotive detailing at Mosko Mobile Detailing. Proven ability to enhance client satisfaction through meticulous attention to detail and effective time management. Skilled in utilizing advanced car washing techniques while fostering strong relationships with clients, ensuring repeat business and loyalty.

Overview

years of professional experience

Work History

Car Detailer

Mosko Mobile Detailing

Greenville, PA

04.2025 - Current

Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Washed, waxed, and buffed vehicle bodies for professional shine.
Completed timely and thorough car details for increased customer satisfaction and repeat business.
Provided exceptional customer service and addressed customer inquiries.
Collected and disposed of trash in vehicle console spaces and under seats.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Maintained clean, tidy and safe work environment.
Vacuumed interiors of vehicles to remove dirt and debris.
Improved overall vehicle appearance with the use of professional-grade equipment and products.
Achieved superior results through meticulous attention to detail in all aspects of car detailing.
Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
Shined vehicle windows and windshields to remove water spots.
Applied protective agents, including sealants, to protect surfaces.
Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.

Hotel Front Desk Clerk

Hanpton Inn and Suites

Grove City, PA

06.2025 - 08.2025

Collected room deposits, fees, and payments.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Confirmed relevant guest information and payment methods to prevent fraud.
Handled financial transactions accurately, ensuring proper billing and payment processing.
Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
Oversaw and organized calendar to schedule reservations and monitor cancellations.
Maintained a clean and organized front desk area, creating a welcoming environment for guests.
Managed a high volume of calls, directing guests to appropriate departments and services.
Managed lost and found items to assist guests with retrieving belongings.
Resolved service-related problems and documented actions in system.

Online Personal Shopper

Walmart

Greenville Pa

09.2023 - 06.2025

Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Worked productively with customers to meet order requirements and service expectations.
Consistently met deadlines and quality goals for accuracy and timeliness.
Helped customers locate products and checked store system for merchandise at other sites.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Tracked substitutions and informed customers of changes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
Established strong rapport with repeat clients, fostering long-term relationships built on trust and reliability.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Greeted clients entering store to provide welcoming environment and friendly customer service.
Participated in team meetings and staff training sessions.
Preserved patient safety by following safety protocols.

Education

General Studies

Homeschool