Elijah Nichols
Lavonia,GA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Installer
Tugaloo Tile Co.
Lavonia, GA
07.2023 - 12.2025
- Installed tile flooring and wall coverings with precision and attention to detail.
- Operated cutting tools and equipment to ensure accurate tile sizing and fitting.
- Coordinated project timelines and materials delivery for efficient installation processes.
- Trained junior installers on best practices for tile installation techniques and safety protocols.
- Assisted in troubleshooting installation challenges, ensuring high-quality workmanship.
- Installed complete systems at new residential and business construction sites.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Building Services Supervisor
University Of Georgia
Athens, GA
06.2021 - 07.2023
- Supervised daily operations of building maintenance and services, ensuring compliance with safety regulations.
- Coordinated scheduling and assignments for facility staff to optimize workflow and service delivery.
- Implemented training programs for new employees, enhancing team skills and performance standards.
- Managed inventory of supplies and equipment, streamlining procurement processes to reduce costs.
- Conducted regular inspections of facilities to identify maintenance needs and improve operational efficiency.
- Established strong relationships with tenants through excellent customer service skills and prompt resolution of issues.
- Maintained proper level of inventory and ordered supplies for assigned facilities.
Skilled Crafts Worker
University of Georgia
Athens, Georgia
09.2014 - 06.2021
- Responsible for repairing and installing different types of flooring such as tile, carpet, and lvp
Watch Supervisor
Nichols Flooring
Lavonia, Georgia
05.2013 - 08.2014
- Served customers by going above-and-beyond to offer exceptional support for all needs.
- Enhanced customer satisfaction with fast, knowledgeable service.
- Helped team handle high-volume work by prioritizing tasks and organizing supplies.
- Collaborated with team members to meet daily demands and handle challenging projects.
Education
HVAC Certificate -
Athens Technical College
Athens, Georgia12-2022
Skills
- Task prioritization
- Coordination
- Written communication
- Organizing
- Hard working
- Forward Thinking
- Attention to detail
- Positive attitude
- Power tool operation
- Following safety practices
- Customer service
- Equipment operation
Certification
- HVAC Training - 2020-2021
Timeline
Installer
Tugaloo Tile Co.
07.2023 - 12.2025
Building Services Supervisor
University Of Georgia
06.2021 - 07.2023
Skilled Crafts Worker
University of Georgia
09.2014 - 06.2021
Watch Supervisor
Nichols Flooring
05.2013 - 08.2014
HVAC Certificate -
Athens Technical College