Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Payne

Akron,OH

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Dominos's Pizza
Akron, OH
09.2023 - 08.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Answered the phone and got people what they needed.

Associate

Deadstock Heat
Akron, OH
04.2021 - 07.2023
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Helped customers locate items within the store using the inventory system.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Trained new associates on store operations, policies, and procedures.
  • Performed cash register functions accurately and efficiently.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Handled incoming calls from customers regarding orders or other inquiries.

Education

High School Diploma -

Firestone High School
Akron, OH
05-2023

Skills

  • Package scanning
  • DOT Compliance
  • Payment Collection
  • Dispatch Communication
  • Equipment Operation
  • Vehicle Maintenance
  • Mileage Tracking
  • Retail Logistics
  • Shipping and packaging
  • Shopping Orders
  • Defensive Driving
  • Valid Driver's License
  • Time management skills
  • Database Management
  • Technical Support
  • Sales closing
  • Complaint resolution
  • Customer Relationship Management
  • Payment Processing
  • Data Entry
  • Customer Service
  • Call Control
  • Product Upselling
  • Report Preparation
  • Quality Assurance
  • Account updating
  • Professional phone voice
  • Cash Handling
  • Resolving issues
  • Data Gathering
  • Prospecting skills
  • Database Research
  • Customer communications
  • Providing customer support
  • Building rapport
  • Customer Support

Timeline

Delivery Driver

Dominos's Pizza
09.2023 - 08.2024

Associate

Deadstock Heat
04.2021 - 07.2023

High School Diploma -

Firestone High School
Elijah Payne