Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Pillsbury

Surprise,AZ

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of. customer in dynamic, fast-paced settings. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Overview

11
11
years of professional experience

Work History

Bartender

Desert Diamond Casino
02.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Realtor

My Home Group
02.2017 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.

Bar Manager/Head Bartender

Fairmont Scottsdale Princess
08.2013 - 10.2017
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Education

Bachelor of Arts - Hotel And Restaurant Management

Northern Arizona University
Flagstaff, AZ
05.2013

Skills

  • Clear and Effective Communication
  • Hospitality Service Expertise
  • Outgoing Personality
  • Sales Expertise
  • Highly Reliable
  • Service-Oriented Mindset
  • Handling Difficult Customers

Timeline

Bartender

Desert Diamond Casino
02.2020 - Current

Realtor

My Home Group
02.2017 - Current

Bar Manager/Head Bartender

Fairmont Scottsdale Princess
08.2013 - 10.2017

Bachelor of Arts - Hotel And Restaurant Management

Northern Arizona University
Elijah Pillsbury