Elijah Preston
Burger King
Mattoon,IL
7
years of professional experience
Dynamic manager with proven expertise in team leadership, customer service, and staff training. Committed to optimizing operations and fostering employee growth to enhance overall productivity and service excellence.
Work History
Manager
2 Years- Trained and mentored team members on customer service excellence and product knowledge.
- Analyzed sales data to optimize staffing levels during peak hours, improving service speed.
- Implemented efficient inventory management procedures to reduce waste and enhance productivity.
- Supervised daily operations, ensuring compliance with health and safety standards.
Manager
7 Months- Developed promotional strategies to increase customer engagement and drive sales growth.
- Coordinated staff schedules to ensure adequate coverage and operational efficiency.
- Conducted performance evaluations to identify training needs and promote team development.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Line Operator
1 Year 1 Month- Operated machinery to ensure efficient production flow and meet quality standards.
- Monitored equipment performance, identifying issues to minimize downtime and enhance productivity.
- Conducted routine maintenance checks on machines, ensuring optimal operation and safety compliance.
- Collaborated with team members to streamline processes, reducing waste and improving overall efficiency.
Manager
2 Years- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma
- Extracurricular Activities: Band
Skills
Staff training and development
Team leadership
Customer service
Decision-making
Task delegation
Time management
Verbal and written communication
Relationship building
Timeline
Manager
Burger King
08.2024 - CurrentRead More
Manager
Burger King
07.2024 - 02.2025Read More
Line Operator
Kraft Heinz
08.2021 - 09.2022Read More
Manager
Burger King
08.2019 - 08.2021Read More
Arthur-lovington-atwood-hammond High School
High School Diploma
Read More