Elijah Ratering
Hudsonville,MI
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality work with keen problem solving skills . Focused on customer satisfaction and team productivity. energetic eager to start and learn
Overview
1
1
year of professional experience
Work History
Crew Team Member
McDonald's
07.2023 - 12.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
- Greeted customers at drive-thru and took food orders.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Service Champion
Taco Bell
07.2022 - 09.2022
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
- Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
Education
High School Diploma -
Calvin Christian High School
Grandville, MI05.2024
ASE Certification - Automotive Mechanics
Kent Career Tech Center
Grand Rapids, MI05.2024
Skills
Desire to learn
Works well with others
Team player
Customer service
Hands on
Motivated
Timeline
Crew Team Member
McDonald's
07.2023 - 12.2023
Service Champion
Taco Bell
07.2022 - 09.2022
High School Diploma -
Calvin Christian High School
ASE Certification - Automotive Mechanics
Kent Career Tech Center
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