Elijah Readd
Springfield,WV
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Quick adaptation to programs and their usefulness troubleshooting.
Overview
5
5
years of professional experience
Work History
RWC
US Cellular
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learned every program available and used that knowledge to assist coworkers and customers to fix issues at hand.
Dietary Aide
Sundale Nursing Home
06.2022 - 05.2023
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
CSR
Mid Atlantic Market
07.2020 - 02.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Busser, Server
Fusion Japanese Steakhouse
08.2019 - 06.2020
- Cleaning around the workplace
- Worked well in diverse team settings by partnering with others to complete tasks.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma -
Frankfort High School
Ridgeley, WV05.2018
Skills
- Managing Multiple Tasks
- Computer Proficiency
- Credit Card Payment Processing
- Conflict Mediation
- Retail Sales Customer Service
- Money Handling Abilities
- Typing Proficiency
- POS Systems Expertise
Timeline
RWC
US Cellular
11.2023 - Current
Dietary Aide
Sundale Nursing Home
06.2022 - 05.2023
CSR
Mid Atlantic Market
07.2020 - 02.2021
Busser, Server
Fusion Japanese Steakhouse
08.2019 - 06.2020
High School Diploma -
Frankfort High School
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