Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Reid

Fort Lauderdale,FL

Summary

Hardworking and reliable employee with a strong work ethic and organizational abilities. Enhanced customer satisfaction at Dunkin Donuts & Baskin Robbins by improving checkout efficiency and fostering a positive store environment. Highly skilled in operating cash registers, stocking merchandise, and providing excellent customer service. Proactive, punctual, and works well within team settings.

Overview

1
1
year of professional experience

Work History

Retail Associate

Old Navy
Fort Lauderdale, FL
01.2023 - 12.2023
  • Maintained cleanliness of checkout area, including countertops and registers
  • Greeted customers and answered any questions they had about the store's products and services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Demonstrated knowledge of menu items in order to answer customer questions accurately.
  • Greeted customers and provided excellent customer service.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.

Cashier/Food and Beverage Server

Dunkin Donuts & Baskin Robbins
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Fort Lauderdale High School
Fort Lauderdale

Skills

  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy
  • Cash management
  • Basic Math Competence

Timeline

Retail Associate

Old Navy
01.2023 - 12.2023

Cashier/Food and Beverage Server

Dunkin Donuts & Baskin Robbins

High School Diploma -

Fort Lauderdale High School

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Elijah Reid