Elijah Salaam
Springfield,MA
Summary
Dedicated worker eager to utilize strong problem-solving and communication skills. Computer savvy with substantial understanding of customer service principles, Im also very handy for warehouse work, im experienced in both warehouse and online remote environments.
Overview
3
3
years of professional experience
Work History
Security Officer
Brozden Security
01.2021 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Online Customer Service Representative
South Western Industries
02.2022 - 03.2023
- Maintained a high level of professionalism and composure during challenging interactions, leading to positive outcomes for both the customer and the company.
- Developed customer service processes to improve customer satisfaction.
- Identified trends in customer concerns and proactively suggested improvements to products, services, or processes.
Education
High School Diploma -
Putnam High School
Springfield, MA06.2014
Skills
- Typing Speed
- Customer service
- Picking and Packing
- Heavy Lifting
Timeline
Online Customer Service Representative
South Western Industries
02.2022 - 03.2023
Security Officer
Brozden Security
01.2021 - Current
High School Diploma -
Putnam High School
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