Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elijah Soriano

Houston,United States

Summary

Food service professional with experience in restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Outlets Supervisor/Server Assistant

Hotel ZaZa
06.2021 - 12.2023
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to guest needs.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Provided friendly service while multitasking in fast-paced environment.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.

Team Leader

Target
06.2018 - 06.2021
  • Monitored team performance and provided constructive feedback to increase productivity and maintain standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and create solutions.
  • Built strong relationships with guests through positive attitude and attentive response.

Education

Bachelor of Science - Business Management

University of Houston - Downtown
Houston, TX
01.2025

Skills

  • Business Administration
  • Food Preparation and safety
  • ability to multitask
  • Flexible and Adaptable
  • well spoken
  • Time Management

Certification

  • TABC
  • FOOD HANDLERS

Timeline

Outlets Supervisor/Server Assistant

Hotel ZaZa
06.2021 - 12.2023

Team Leader

Target
06.2018 - 06.2021

Bachelor of Science - Business Management

University of Houston - Downtown

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Elijah Soriano