Coordinated a small team of employees to set daily expectations, create a standard for opening and closing procedures, and visual merchandising standards.
Procured knowledge about hundreds of popular game titles to better drive sales.
Ensured specific goals were met, including daily sales goals, warranty attachment on participating items, and GameStop Pro Membership enrollments.
Completed bookkeeping, deposit drop-off, and reported discrepancies of $3 or more at close to ensure a balanced safe and registers for opening.
Animation Director
Green America
01.2024 - 04.2024
Company Overview: a California based Non-profit focused on accurate food labeling
Collaborated with a team of 6 other artists to develop a comedic animated short to be shown at a convention the following year by Green America, a California based Non-profit focused on accurate food labeling.
Outlined character animation processes and model standards to give the animation a cohesive look within the 3 month production timeframe.
Taught 3 other artists how to animate character movement, lipsync, and FX using Adobe Animate.
Made tough decisions about the look of the work produced by the 4 animator-team; Sent multiple iterations back to be worked on more before final approval.
Customer Service Representative
Kroger's Grocery
Bowling Green
08.2022 - 01.2024
Assisted customers with inquiries regarding products and services.
Processed transactions accurately using point-of-sale systems.
Resolved customer complaints and provided appropriate solutions.
Maintained organized and clean checkout areas for optimal service.
Educated customers on promotions and store policies effectively.
Answered customer inquiries and provided accurate information regarding products and services.
Cashier
Kroger's Grocery
Bowling Green
06.2020 - 08.2022
Processed customer transactions accurately and swiftly to enhance shopping experience.
Assisted customers with inquiries and resolved issues professionally and courteously.
Educated customers about promotions and loyalty programs to encourage participation.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.