Hands-on Software & Web Developer eager to collaborate with customers and other developers to find optimal solutions with a complex
problem-solving, analytical and driven mindset dedicated to achieving demanding development objectives according to tight schedules while
producing impeccable code; coordinate with systems development team and provide support to all web development applications and
monitor software development lifecycle.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Freelance Web Developer
Fivver
Remote, MN
05.2022 - Current
Applied emerging technologies to update and maintain site applicability.
Oversaw technical issues and troubleshooting requests to resolve user problems.
Pulled from PHP, SQL, JavaScript, and other back-end library knowledge to bolster programming resources.
Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
Provided front-end website development using WordPress, Hubspot, and other editing software.
Adhered to SEO best practices while designing sites.
Engaged with clients to plan and optimize site issues and queries.
Developed technical solutions required to accommodate specific user-facing assets
Determined coding requirements for specialized scripts.
Ran debugging tools to eliminate flaws and glitches prior to publishing.
Associate Web Developer (Intership)
Trap Echo Records
Minneapolis, MN
02.2022 - 05.2022
Designed and developed functional, secure, responsive websites and web applications with HTML/CSS, JavaScript, JSON, and React
Improved website loading speeds by over 60% and enhanced responsiveness by leveraging caching and asynchronous loading of elements
Decreased number of customer complaints by 75% by accurately interpreting customer feedback and creating user-friendly features
Built and maintained REST APIs to interface with backend systems and services.
Provided front-end website development using WordPress, Hubspot, and other editing software.
Monitoring Specialist
Carlson Global Institute
Minneapolis, MN
09.2021 - 09.2022
Troubleshoot network and production issues, and performed root-cause analysis whenever students have trouble accessing the, website
Designed AAF for all authorized employees
Managing all technical facets of the CMS, ensuring excellent performance and availability working with themes and plugins to develop quick, efficient, responsive designs
Evaluating website performance and fixing issues handling the website's backend, including database management and server integration
Monitoring and Evaluation Specialist
Troubleshoot network and production issues and perform root-cause analysis
Help with Drupal site upkeep and functionality updates for already-existing sites
Help with bug ticketing for active websites
Set up testing and create pipelines for deploying code
Utilized critical thinking and problem-solving techniques to evaluate customer security systems and resolve technical issues, resulting in a 97% customer satisfaction rate
Supported over 1000 users daily using Linux and Mac environments, fielding and resolving approximately 150 customer inquiries daily, including emergency responses.
Monitoring and Evaluation Specialist
Vivint Home Security
Eagan, MN
06.2020 - 05.2021
Reviewed internal systems and organized training plans to address areas in need of improvement.
Produced detailed and relevant reports for use in making business decisions.
Provided support to over 1000 users every day using the Linux and Mac
environments.
Assisted customers in emergency situations by dispatching police when necessary.
Troubleshoot network and production issues and perform root-cause analysis.
Manager Of Operations
Falafel King Sandwiches
Minneapolis, MN
07.2018 - 06.2019
Completed regular inventory counts to verify stock levels and assess company needs
Updated and maintained the website using Wordpress and Bootstrap
Planned team-building exercises and mentored the sales team to increase employee performance
Optimized staff scheduling to ensure that the store was always adequately staffed, achieving an efficiency rating of 97%, resulting in operational savings of $100,000 annually
Designed and rolled out a comprehensive customer feedback survey, increasing customer satisfaction rating from 85% to 97%.
Information Technology Support Specialist
Upper Iowa University
Fayette, IA
08.2017 - 05.2018
While attending College at Upper Iowa University, I worked as a part time IT support specialist.
Tutored C++ and Java to Computer Science, Software Engineering, and IT students
Provided technical support and repair of android and iOS phones and tablets of students as well as any
Assisted Professors from the Computer and Tech department with compiling student projects
Analyzed and determined security threats
Increase operational efficiency by implementing new programs and utilizing technology.
Sales Associate
DSW Shoes
Saint Louis Park, MN
06.2017 - 09.2017
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor Of Science - Computer Science
St. Cloud State University
2022
Skills
Front-end:HTML, CSS, Javascript, React Framework
Back-end: Java, Javascript, SQL, PHP, C
Certification
Trap Echo Records (Intership) Minneapolis, MN,February 2022 - May 2022
Carlson Global Institute Minneapolis, MN,January 2021 - September 2022
Vivint Eagan, MN,January 2020 - April 2021
Falafel King Minneapolis, MN,June 2018 - June 2019
College at Upper Iowa University January 2017 - May 2018
Timeline
Freelance Web Developer
Fivver
05.2022 - Current
Associate Web Developer (Intership)
Trap Echo Records
02.2022 - 05.2022
Monitoring Specialist
Carlson Global Institute
09.2021 - 09.2022
Monitoring and Evaluation Specialist
Vivint Home Security
06.2020 - 05.2021
Manager Of Operations
Falafel King Sandwiches
07.2018 - 06.2019
Information Technology Support Specialist
Upper Iowa University
08.2017 - 05.2018
Sales Associate
DSW Shoes
06.2017 - 09.2017
Bachelor Of Science - Computer Science
St. Cloud State University
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