Elijah Thompson
Astatula,FL
Summary
Proven track record in enhancing customer relationships and satisfaction, demonstrated at Don Carlin through exceptional communication and organizational skills. Mastered environmental awareness and inventory management, leading to increased brand trust and repeat business. Skilled in relationship management and computer knowledge, ensuring efficient operations and positive client experiences. Learned Important lessons from all different environments that was worked in.
Overview
4
4
years of professional experience
Work History
Beach Attendant
Don Carlin
03.2024 - 06.2024
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Also worked overtime for most days when the beach mangers needed help. I came to help on the off days so that the work that needed to be done got done efficiently.
- worked over 15+ days in a row with no break.
Customer Service Representative
Publix Grocery Store
03.2022 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Lawn Care Business Owner
Elijah Thompson
01.2020 - 01.2022
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
- Trained and motivated employees to perform daily business functions.
- Trained new team members in proper lawn maintenance techniques, ensuring consistent quality across all projects.
Education
High School Diploma -
Leto High School
Tampa, FL05.2024
Skills
- Relationship Management
- Environmental awareness
- Weather Monitoring
- Inventory Management
- Exception customer service
- Customer Management
- Computer Knowledge
- General Management
- Organization
Languages
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Beach Attendant
Don Carlin
03.2024 - 06.2024
Customer Service Representative
Publix Grocery Store
03.2022 - 05.2023
Lawn Care Business Owner
Elijah Thompson
01.2020 - 01.2022
High School Diploma -
Leto High School
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