Motivated individual with experience in customer service and maintenance. Known for exceptional work ethic and integrity, consistently ensuring positive interactions and resolving issues promptly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Forsyth County Parks And Recreation
Clemmons, NC
09.2021 - 10.2024
Conducted routine maintenance on park facilities, ensuring safe and functional environments for visitors.
Performed repairs on equipment, enhancing operational efficiency and minimizing downtime.
Collaborated with team members to complete facility inspections, identifying and addressing maintenance needs promptly.
Worked to provide patrons with a safe and hazard free enviroment by clearing downed trees, powerlines, and other hazards that would arise.
Trained new staff on safety protocols and equipment operation, fostering a culture of safety and compliance.
Collaborated with team members to complete larger repair projects efficiently.
Trained new employees on proper use and care of tools, machinery, and safety protocols.
Cashier
Valero Gas Station
Clemmons, NC
06.2024 - 12.2025
Processed cash and card transactions accurately, ensuring efficient customer service.
Maintained cleanliness and organization of work area to enhance operational efficiency.
Assisted in training new cashiers on register operations and customer interaction protocols.
Resolved customer inquiries and complaints promptly, fostering positive relationships.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Axe Throwing Coach
Tap That Axe LLC
Clemmons, NC
08.2018 - 09.2019
Enforced safety protocols during all activities, minimizing risk of injury among participants.
Collaborated with other coaches to share best practices and improve overall coaching quality across the facility.
Managed inventory of equipment, ensuring proper maintenance and availability for all guests and league members.
Offered one-on-one coaching sessions for advanced throwers seeking specialized instruction to further refine their skills.
Promoted a culture of sportsmanship among participants, encouraging positive interactions and mutual respect between throwers.
Improved participants'' axe throwing techniques by providing personalized coaching and feedback.
Enhanced customer satisfaction by maintaining a safe and engaging environment for all participants.
Offered constructive feedback to clients to help reach goals.
Car Detailer
Self Employed
Winston-Salem, NC
03.2018 - 06.2018
Performed thorough interior and exterior cleaning of vehicles using advanced detailing techniques.
Utilized high-quality cleaning products and tools to enhance vehicle appearance and protection.
Developed customized detailing plans based on client preferences and vehicle condition.
Maintained organized workspace, ensuring availability of necessary supplies and equipment.
Coffee Barista
Clutch Coffee
Clemmons, NC
05.2021 - 09.2021
Prepared high-quality coffee beverages following standardized recipes and procedures.
Operated espresso machines and grinders, ensuring consistent product quality.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness of workstations and equipment to comply with health standards.
Education
High School Diploma -
Forsyth Technical Community College
Winston-Salem, NC
07-2020
Skills
Customer service
Work ethic and integrity
Patience and empathy
Troubleshooting skills
Groundskeeping
New hire training
Creative problem solving
Strategic planning
Interior and exterior cleaning
Coaching experience
Building relationships
Auto body repair
Accomplishments
Achieved I-Car Gold Standard through effective and precise collision repair comprehension
Trained and mentored 3 employees.
Helped begin a business which outsourced a Ford Dealerships detailing department
I and one other person stamped all the gaskets for Volvos' cars in 2019