Summary
Work History
Education
Skills
Awards
Timeline
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Elijah Trout-Guzman

Dallas,TX

Summary

Energetic and goal-driven professional seeking a sales or customer service position where I can leverage strong communication skills, relationship-building ability, and experience in high-volume customer environments to drive customer satisfaction and increase revenue. Known for professionalism, adaptability, and delivering exceptional service that encourages repeat business.

Work History

Full-Service Waiter / Food Runner / Busser

Malai Kitchen
Dallas, TX
  • Delivered high-level customer service in a fast-paced, high-volume dining environment.
  • Built rapport with guests, identified preferences, and recommended menu items to increase sales and enhance customer experience.
  • Ensured order accuracy, presentation standards, and timely delivery to maintain brand reputation.
  • Handled customer concerns professionally and resolved issues quickly to maintain satisfaction.
  • Maintained clean and organized sections to support efficient table turnover and maximize revenue opportunities.
  • Collaborated with team members to ensure smooth service flow and positive guest experiences.

Server

Hello Dumpling
Dallas, TX
  • Provided attentive customer service while managing multiple tables in a high-demand environment.
  • Upsold menu items and beverages through product knowledge and confident recommendations.
  • Maintained a clean and welcoming environment to enhance customer satisfaction.
  • Strengthened communication skills through daily interaction with customers, coworkers, and management.
  • Managed POS transactions accurately and handled cash responsibly.

Education

High School -

Hillcrest High School

Associate of Science -

Dallas College Richland Campus

Skills

  • Customer Relationship Building
  • Sales & Upselling Techniques
  • Clear & Confident Communication
  • Conflict Resolution
  • Time Management
  • Adaptability in Fast-Paced Environments
  • POS & Cash Handling
  • Professional Presentation
  • Critical Thinking
  • Food Handler's License
  • Sales skills
  • Team building

Awards

  • High School Honor Roll (2021-2025)
  • College Honor Roll (2024)
  • High School Scholar All American (2024)
  • West Point Best Cadet Candidate of Squad (06/01/24)
  • Texas State Wrestling Qualifier (02/01/25)

Timeline

Full-Service Waiter / Food Runner / Busser

Malai Kitchen

Server

Hello Dumpling

High School -

Hillcrest High School

Associate of Science -

Dallas College Richland Campus

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Elijah Trout-Guzman