Elijah Tuttle
Woodstock,NY
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
10
10
years of professional experience
Work History
Technical Operations Coordinator
Planet Waves
09.2022 - Current
- Managed and updated company's websites, optimizing performance and user experience.
- Developed and implemented promotional campaigns to increase user engagement and sales.
- Led deployment of new websites, conducted troubleshooting to improve site functionality.
- Managed website backups and data security, protecting business-critical information.
- Oversaw structure and content updates for online learning platform, improving course accessibility.
- Coordinated transfer and setup of multiple domains to enhance company's online presence.
- Assisted team members with technical issues and provided training to boost operational efficiency.
- Implemented and managed email campaigns to drive customer engagement.
- Used HTML for creating engaging email letters and web content.
- Resolved web hosting issues to ensure smooth website operations.
- Collaborated with cross-functional teams on product promotion plans, contributing to increased sales.
- Managed distribution of company's podcasts across multiple platforms.
- Conducted regular website audits to maintain site security.
Event Coordinator
People's Place
05.2022 - 07.2022
- Designed, sent out and responded to questions for email invitation to event.
- Coordinated, retrieved and priced donation items for charity auction.
- Coordinated employees for event and confirmed scheduling and availability.
- Ran AV setup and function for the event.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
Web Designer
TNF Pizza, Valley
01.2019 - Current
- Designed a whole new website for TnF restaurant, reformatted the menu for the new website
- Handled transfer from old hosting to new hosting
- Managed Google business listing, linked TnF online ordering to quick order button on Google
- Maintained up to date menu options on the website
- Designed websites, portals and large-scale web applications for multiple clients.
Customer Service Representative
Omega Institute For Holistic Studies
01.2014 - 01.2016
- Helped out in many different areas of the retreat including kitchen, cafe, bookstore, garden and others
- Assisted in guests services, helping guests with directions of the large campus and making sure they were having a pleasant experience during their stay
- Assisted at the dining Hall, maintaining buffet style dining service and encouraging a lovely dining experience for all guests, resolving any issues they might have during their service
- Performed various maintenance tasks around campus with the maintenance crew
- Worked library shifts, assisting guests with any questions and helped manage the flow of library events.
Delivery Driver
Grubhub, Walmart Spark, Hudson Valley
01.2019 - Current
- Deliver multiple orders at a time to customers from restaurants
- Shop for customers at grocery stores or pharmacies
- Group and create efficient routes to optimize delivery times
- Handled merchandise in accordance with product handling standards
- Answered customer questions regarding deliveries
- Notified customers of delays to decrease calls to support
- Processed payments by accepting cash, checks and credit card payments.
Front Of House Representative & Delivery Driver
Gino's Pizzeria
01.2016 - 01.2020
- Crafted and hand printed promotional materials for Gino's Pizzeria
- Trained new FOH staff
- Handled phone orders and grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Handled merchandise in accordance with product handling standards.
Transcendental Online Store
01.2017 - 01.2018
- Created and ran an online business selling precious gemstones and small plants
- Built promotional and marketing materials for the brand
- Handled all shipping and logistics of the company
- Handled all customer service communications
- Handled taxes and bookkeeping, including deductions/expenses.
Education
Bachelor of Science - Computer Science
WGU
06.2024
Skills
- Sales and marketing
- Critical Thinking & Problem Solving:
- Microsoft Office Proficiency
- Client Relationship Management
- Market Research & Analysis
- Project Management
- Website Security
- Podcast Distribution Management
- Cross-functional Collaboration
- HTML Proficiency
- Email Campaign Management
- Content Management
Timeline
Technical Operations Coordinator
Planet Waves
09.2022 - Current
Event Coordinator
People's Place
05.2022 - 07.2022
Web Designer
TNF Pizza, Valley
01.2019 - Current
Delivery Driver
Grubhub, Walmart Spark, Hudson Valley
01.2019 - Current
Transcendental Online Store
01.2017 - 01.2018
Front Of House Representative & Delivery Driver
Gino's Pizzeria
01.2016 - 01.2020
Customer Service Representative
Omega Institute For Holistic Studies
01.2014 - 01.2016
Bachelor of Science - Computer Science
WGU
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