Elijah Walker
San Antonio
Summary
A reliable professional with strong commendable customer service skills and a track record in driving sales. Known for my adaptability and problem-solving skills with each individual customer, ensuring customer satisfaction and high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Copy and Print Associate
Office Depot
01.2025 - Current
- I operated high-value printing equipment to produce high quality prints for customers.
- I communicated with customers to understand their goals and helped them execute those goals as they imagined.
- Organized printing materials and maintained a clean work environment
- Collaborated with associates to complete large order tasks by communicating and leaving detailed notes for successful completion.
- Drove sales by encourage customers to buy higher value/quality materials.
- Encouraged all customers to enroll in memberships(free/paid) to drive store numbers and give customers benefits with the programs they enrolled in.
- Trained new associates while still maintaining customer services at the counter and completing behind the counter printing jobs.
- Assured accurate high quality-work with every order and communicated with customers to insure absolute satisfaction.
Cashier/Sales Associate/Printing Assistant
Office Depot
06.2022 - 07.2023
- Accurately processed customer transactions using the POS system.
- Assisted in maintaining inventory and merchandise displays.
- Effectively de-escalated high stress situations with frustrated/upset customers.
- Trained new cashiers on POS procedures and customer service standards.
- Greeted all customers entering the store and assisted any customers who accepted my assistance.
- Communicated with associates to assure they were informed on customer volume and traffic.
- Provided a positive mental attitude with every customer to insure peak customer services and satisfaction.
- Examined customers items and suggested additional items to go add to their basket
Cook
Pizza Hut
10.2021 - 06.2022
- Prepared pizzas and menu items in accordance with established recipes and procedures.
- Used multitasking skills to manage multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained cleanliness and organization of kitchen areas to ensure compliance with health standards.
- Operated kitchen equipment, including ovens, fryers, and mixers, ensuring proper use and safety protocols.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Monitored inventory levels of ingredients and supplies, reporting shortages to management for replenishment.
Grocery Bagger/Parking Lot Attendant
HEB Grocery Store
04.2020 - 10.2021
- Prepared customer orders by accurately bagging groceries for efficient checkout process.
- Assisted customers in locating items, enhancing overall shopping experience.
- Maintained cleanliness and organization of bagging area to ensure safety standards.
- Collaborated with team members to streamline workflow during peak hours.
- Maintained parking lot conditions by removing trash and restocking shopping carts in their designated area.
- Assisted customers to their vehicles carrying heavy bags of groceries.
Education
High School Diploma -
Judson High School
Converse, TX06-2022
Skills
- Computer Skills
- Customer Service
- Quick Learner
- De-escalation
- Communication Skills
- Teamwork and Collaborative Skills
- Problem-solving
- Training and mentoring
- Sales and upselling techniques
- Inventory management
- Printing Skills
- Organization
- Multi-tasking
- Critical Thinking
- Reliability
- Adaptability
- Open to learning
Timeline
Copy and Print Associate
Office Depot
01.2025 - Current
Cashier/Sales Associate/Printing Assistant
Office Depot
06.2022 - 07.2023
Cook
Pizza Hut
10.2021 - 06.2022
Grocery Bagger/Parking Lot Attendant
HEB Grocery Store
04.2020 - 10.2021
High School Diploma -
Judson High School