Elijah Wasilauskas
Galloway
Summary
Proven leader with a track record of elevating customer satisfaction and boosting sales at Dick Sporting Goods. Skilled in cash handling and team building, I excel in creating engaging environments and fostering professional growth. My strong work ethic and exceptional customer service have consistently enhanced store operations and team productivity.
Developed leadership and organizational skills in fast-paced retail environment, managing daily operations and team coordination. Skilled in inventory management and problem-solving, ensuring smooth and efficient processes. Looking to transition into new field, leveraging these abilities to contribute to dynamic and collaborative team.
Overview
2025
2025
years of professional experience
Work History
Golf Pro Shop Assistant
Blue Heron Pines Golf Club
- Developed strong relationships with vendors to secure favorable pricing on merchandise orders while maintaining quality standards.
- Maintained a clean, organized, and visually appealing pro shop environment for an enjoyable shopping experience.
- Assisted customers with equipment selection, ensuring appropriate fit and functionality for their individual needs.
- Handled member inquiries professionally, resolving issues promptly to maintain high satisfaction levels among clientele.
Key Carrier
Dick Sporting Goods
10.2020 - Current
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
- Demonstrated exceptional leadership qualities by motivating team members towards shared objectives while maintaining high morale levels among staff.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Educated staff on strategies for handling difficult customers and challenging situations.
Cashier/Server
Tony Beef
10.2019 - 01.2020
- Welcomed customers
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Served food and beverages promptly with focused attention to customer needs.
Shift Leader
Liberty Escape Rooms
05.2017 - 10.2019
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Absegami High School
Galloway, NJ06-2019
Skills
- Positive attitude
- Exceptional customer service
- Work ethic and integrity
- Team building
- Sales techniques
- Flexible schedule
- Motivational leadership
- Cash handling and management
- Staff training and development
Timeline
Key Carrier
Dick Sporting Goods
10.2020 - Current
Cashier/Server
Tony Beef
10.2019 - 01.2020
Shift Leader
Liberty Escape Rooms
05.2017 - 10.2019
Golf Pro Shop Assistant
Blue Heron Pines Golf Club
High School Diploma -
Absegami High School
Similar Profiles
Jeff AllenJeff Allen
Irrigation Manager at Pine Valley Golf ClubIrrigation Manager at Pine Valley Golf Club
CHRISTINA BARTUSEKCHRISTINA BARTUSEK
Beverage Service Coordinator at Blue Heron Hills Golf ClubBeverage Service Coordinator at Blue Heron Hills Golf Club
Jose Daniel Ku ArciqueJose Daniel Ku Arcique
Busser/Barback at The Blue Heron Golf CourseBusser/Barback at The Blue Heron Golf Course