Elijah West
Florence,AZ
Summary
Enthusiastic retail professional skilled in customer assistance and effective communication. Known for resolving complaints efficiently and enhancing the shopping experience through teamwork and product knowledge.
Overview
3
3
years of professional experience
Work History
Retail Associate
Kohls Corp
Queen Creek, Arizona
06.2024 - Current
- Operated cash register and processed customer transactions.
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints and issues to ensure satisfaction and loyalty.
- Provided product knowledge training to new associates.
- Operated cash register to process payments from customers.
- Welcomed customers and delivered attentive service to foster positive a positive shopping environment.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Student Volunteer
Champion School
San Tan Valley, Arizona
02.2023 - 04.2023
- Communicated effectively with students, staff, and parents daily.
- Supervised student volunteers during special projects, enhancing collaboration and engagement.
- Coordinated team schedules to maximize participation in games and practices.
- Communicated effectively with players to foster teamwork and sportsmanship.
- Provided feedback to players on performance and skill development.
- Facilitated team meetings to develop strategies and prepare for upcoming games.
- Instructed players on proper techniques needed to excel in their respective positions.
- Utilized positive reinforcement to enhance athletes' motivation during training sessions.
- Monitored athletes' performance during games and practices.
- Provided individual instruction to athletes on fundamentals of sport.
Education
High School Diploma -
San Tan Foothills High School
Queen Creek, AZ05-2025
Associate of Arts - Psychology
Central Arizona College
Coolidge, AZSkills
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Event coordination
- Problem solving
- Customer engagement
- Verbal and written communication
- Self-directed learning
- Positive and engaging demeanor
- Customer assistance
Timeline
Retail Associate
Kohls Corp
06.2024 - Current
Student Volunteer
Champion School
02.2023 - 04.2023
High School Diploma -
San Tan Foothills High School
Associate of Arts - Psychology
Central Arizona College