Elijah Wilson
Gainesville,FL
Summary
Driven professional with experience in customer service and the fast food industry, excelling in customer service and food safety. Demonstrated ability to enhance customer satisfaction and streamline operations through effective communication and problem-solving skills. Recognized for strong work ethic and ability to maintain cleanliness, contributing to positive team dynamics and exceptional service delivery.
Overview
1
1
year of professional experience
Work History
Deli Clerk
Hitchcocks Supermarket
04.2024 - 08.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Carhop, Linecook
Sonic Drive-In
02.2023 - 04.2024
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
- Collaborated with team members to provide exceptional customer experiences.
Education
Associates Of Arts - Businesses Administration
Santa Fe College
Gainesville, FLHigh School Diploma -
Gainesville High School
Gainesville, FL02.2024
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Organizational abilities
- Order taking accuracy
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Problem Resolution
- Money handling abilities
- Complaint Handling
- Complaint resolution
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Multitasking
Timeline
Deli Clerk
Hitchcocks Supermarket
04.2024 - 08.2024
Carhop, Linecook
Sonic Drive-In
02.2023 - 04.2024
Associates Of Arts - Businesses Administration
Santa Fe College
High School Diploma -
Gainesville High School
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