ELIJAH M. FESTINGER
"If opportunity doesn't knock, build a door"
Summary
Customer-oriented sales professional with three years of experience in building relationships, customer service and data entry. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing services, and understanding customer issues so an effective solution could be developed.
Overview
9
9
years of professional experience
Work History
Business Development Associate
Array Behavioral Care
Mt. Laurel, NJ
03.2023 - 12.2023
- Conducted research on potential customers, competitors, and industry trends.
- Organized trade shows and other promotional events.
- Maintained accurate records of customer accounts using CRM software.
- Scheduled meetings with clients and partners and provided updates or meeting changes.
Recruiter
Aerotek
Cherry Hill, NJ
10.2022 - 01.2023
- As a recruiter I learned how to facilitate job applications and search for qualified candidates, while also compiling data that reported the candidates performance and qualifications
- Sourced, qualified, and conducted screening interviews with job candidates
- Interviewed job applicants to obtain better information on work history, education or job skills
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs
Customer Service Representative
SUBARU OF AMERICA
Camden, NJ
06.2021 - 06.2022
- I began interning in the Customer Advocacy Department (CAD) with a group of 30 other students
- Once the summer concluded I was offered the opportunity to continue working in the CAD department while attending school
- I was responsible but not limited to updating subscriptions, ownership services, and returning emails to customers who utilized StarLink services
- Fielded customer complaints and queries, fast-tracking for problem resolution
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Paid Intern
SEARCHTEC TITLE AGENCY
Philadelphia, PA
06.2019 - 08.2019
- During these paid summer internships, I conducted property and flood searches, participated in marketing projects, and assisted in data management and organization
- Throughout these internships I gained additional experience in the use of Microsoft Word, PowerPoint, and Excel, and developed a working knowledge of banking, finance, and marketing in private and commercial real estate.
Cashier
CVS
05.2017 - 05.2018
- Answered customer questions and provided store information
- Helped customers find specific products, answered questions and offered product advice
- Operated cash register to receive payment by cash, check and credit card
Cashier
ACME
Oaklyn, NJ
05.2016 - 04.2017
- As a cashier I was responsible for checkouts and a wide range of customer service
- This experience provided me with firsthand knowledge in handling cash and balancing registers
- Delivered high level of customer service to patrons using active listening and engagement skills.
Lifeguard
Crystal Lake Pool
Collingswood, NJ
05.2015 - 09.2016
- Serving as a lifeguard at a community pool during the summer allowed me to obtain initial experience in a high-paced work environment
- Primary responsibilities included ensuring the safety of adults and children and helping to maintain the facility.
- Patrolled to identify anyone needing assistance and offered immediate care.
Education
Bachelor of Arts - Marketing
08.2022
GPA: 3.6
High School Diploma -
06.2018
Skills
- Microsoft Word, PowerPoint, Office, and Excel
- Cash handling and money management
- Excellent customer relations
- Candidate sourcing and selecting
- Problem solving and Conflict Resolution
- Outstanding Communication Skills
- Lead Generation
References
References
References available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Associate - Array Behavioral Care
03.2023 - 12.2023
Recruiter - Aerotek
10.2022 - 01.2023
Customer Service Representative - SUBARU OF AMERICA
06.2021 - 06.2022
Paid Intern - SEARCHTEC TITLE AGENCY
06.2019 - 08.2019
Cashier - CVS
05.2017 - 05.2018
Cashier - ACME
05.2016 - 04.2017
Lifeguard - Crystal Lake Pool
05.2015 - 09.2016
Rutgers, The School of Business - Bachelor of Arts, Marketing
Haddon Township High School - High School Diploma,
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