Ian Lichodziejewski
Fountain Valley,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Business Development Associate
PolyPeptide Laboratories
Torrance, CA
01.2024 - Current
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Negotiated favorable contract terms with clients, ensuring mutually beneficial agreements that drove long-term partnerships.
- Developed business pipeline using cold and warm techniques.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Participated in industry conferences and events to network with potential partners, strengthening brand visibility in target markets.
Production Chemist I, II
Polypeptide Laboratories
Torrance, CA
06.2021 - Current
- Led projects/processes required to manufacture active pharmaceutical ingredients (APIs) under FDA regulated GMP conditions
- Trained/mentored employees in a GMP environment (documentation, processes, equipment, safety, and good laboratory practices)
- Considered SME on synthesis, cleavage, purification, lyophilization and bottling of peptides in a ballroom suite environment
- Generated and completed CAPA reports to reduce recurring deviations during production of APIs
- Generated deviation reports to determine root cause and risk assessment of deviations during active projects
- Updated GMP compliant Master Batch Production Records (MBPRs) and Standard Operating Procedures (SOPs).
Lab Technician
Global Science Directive
Irvine, CA
12.2020 - 05.2021
- Supported research focused on improving organic antibacterial sources for aquarium
- Maintained and operated sensitive equipment including GC and IR spectrometers.
IT Specialist
Concordia University Irvine
Irvine, CA
09.2019 - 05.2021
- Collaborated with department members to efficiently resolve campus and stakeholder issues and maintained precise records
- Repaired crucial hardware required to operate facilities
- Independently solved unique systematic issues using creative methods.
Research Assistant
Concordia University Irvine
Irvine, CA
05.2019 - 09.2019
- Prepared and educated students on use of equipment and chemicals for lab procedures
- Conducted literature review on measuring the effects of induced high atomic pressures on supercooled environments
- Maintained and cleaned equipment, including NMR and optical spectrometers, for storage and accurate use.
Concierge/Valet
Renaissance Hotel
Long Beach, CA
01.2018 - 09.2019
- Established and cultivated rapport with large clientele base by personally and cordially addressing guest concerns.
Education
Bachelor of Chemistry -
Concordia University Irvine
Irvine, CA05.2020
Associate of Physical Science -
Long Beach City College
Long Beach, CA08.2016
Chemical Engineering Major -
Cal State Long Beach
Long Beach, CASkills
- Customer Relationship Management
- Lead Development
- Cold-calling
- Lead Generation
- Product Knowledge
- CRM Software
- Computer software: Microsoft Office (Word, Excel, Powerpoint, Outlook), Microsoft AX
Timeline
Business Development Associate
PolyPeptide Laboratories
01.2024 - Current
Production Chemist I, II
Polypeptide Laboratories
06.2021 - Current
Lab Technician
Global Science Directive
12.2020 - 05.2021
IT Specialist
Concordia University Irvine
09.2019 - 05.2021
Research Assistant
Concordia University Irvine
05.2019 - 09.2019
Concierge/Valet
Renaissance Hotel
01.2018 - 09.2019
Bachelor of Chemistry -
Concordia University Irvine
Associate of Physical Science -
Long Beach City College
Chemical Engineering Major -
Cal State Long Beach