Elika Aguemon
Stockbridge,GA
Summary
Experienced duty officer with a proven track record of effectively managing operations and ensuring safety and security. Skilled in overseeing day-to-day activities, coordinating resources, and responding to emergencies. Proficient in enforcing policies and procedures to maintain order and compliance. .
Overview
13
13
years of professional experience
Work History
Duty Manager
UNFI
Atlanta, GA
04.2023 - Current
- Resolved customer inquiries and complaints requiring management-level escalation.
- Scheduled and organized daily shift rotations for a team of up to 15 employees.
- Monitored performance of staff members, offering advice where appropriate.
Hair and Makeup Artist
Elika professional African hair braiding
College Park, Georgia
05.2015 - 03.2023
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Trained or supervised other hairstylists, hairdressers and assistants.
Service Manager
Swissport
Paris, France
11.2011 - 02.2015
- Coordinated training for department employees on management updates.
- Coordinated and assigned daily responsibilities to align with project timelines.
- Collaborated in crafting marketing campaigns focused on boosting sales opportunities with existing clients.
Education
Bachelor of Arts - Hospitality Administration And Management
BTS Institute
Paris, France01-2003
Skills
- Process updates
- Project coordination
- Equipment acquisition
- Relationship building
- Culture improvements
- Policy implementation
- Employee development
- Verbal and written communication
- Strong leadership
Timeline
Duty Manager
UNFI
04.2023 - Current
Hair and Makeup Artist
Elika professional African hair braiding
05.2015 - 03.2023
Service Manager
Swissport
11.2011 - 02.2015
Bachelor of Arts - Hospitality Administration And Management
BTS Institute