Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Elin Karami

Plano,TX

Summary

Skilled Pharmacy Technician Trainee and Customer Service Cashier, adept in inventory organization and effective communication. Proven track record of enhancing pharmacy operations at CVS Pharmacy through meticulous medication management and customer care. Demonstrates advanced math skills and problem-solving abilities, ensuring high levels of customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician Trainee

CVS Pharmacy
Llano, TX
11.2023 - Current
  • Maintained patient profiles and medication records.
  • Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
  • Performed cashier duties such as accepting payments and issuing receipts.
  • Verified insurance coverage for medications.
  • Stocked shelves with pharmaceutical products.
  • Answered customer inquiries about medications, dosages and side effects.
  • Received incoming shipments and checked accuracy of orders.
  • Ordered supplies from wholesalers or manufacturers when necessary.
  • Organized drugs by expiration date to ensure freshness.
  • Retrieved prescription requests from patients or healthcare providers via telephone or fax machine.
  • Checked that drug interactions do not occur between different medicines prescribed to the same patient.
  • Monitored storage conditions of pharmaceuticals to ensure effectiveness.

Customer Service Cashier

Nordstrom.com
Plano, TX
08.2021 - 03.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

Bachelor of Science -

Collin County Community College
Plano, TX
08-2023

High School Diploma -

Liberty High School
Frisco
05-2023

Skills

  • Inventory organization
  • Medication counting
  • Production leadership
  • Pharmacy operations
  • Advanced math skills
  • Proper labeling
  • Effective communication skills
  • Problem-solving skills

Languages

Persian
Professional

Certification

  • Pharmacy Technician Trainee
  • CPR certification

Timeline

Pharmacy Technician Trainee

CVS Pharmacy
11.2023 - Current

Customer Service Cashier

Nordstrom.com
08.2021 - 03.2022

Bachelor of Science -

Collin County Community College

High School Diploma -

Liberty High School

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Elin Karami